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Assistant Human Resources Manager - LSU Athletics

Aramark
  • Baton Rouge, LA
    5 days ago

    Job Description

    Job Description

    Aramark Sports & Entertainment is seeking an Assistant Human Resources Manager for Louisiana State University athletics. This position is onsite and will be based in Baton Rouge, Louisiana.

    The Assistant Human Resource Manager is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters.

    Schedule: This position requires flexible, full-time availability, including nights, weekends, holidays.

    Job Responsibilities

    • Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
    • Provide consultation to managers on policies and compliance regarding employment-related matters.
    • Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
    • Conduct interviews and prepare relevant documentation using investigation guidelines.
    • Recommend appropriate resolution of complaints, develop action plans, and follow up to ensure completion.
    • Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
    • Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
    • Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs).
    • Responsible for participating in regional job fairs for hourly vacancies; engage in-person and online with prospective candidates.

    This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

    Qualifications

    • 2 + years of experience in employee relations or related experience
    • Bachelor's degree in HR or a equivalent experience required
    • Strong written and verbal communication skills; able to communicate with tact and diplomacy
    • Ability to influence others on policies, practices, and procedure
    • Effective at capturing and synthesizing information from multiple parties
    • Solid understanding of employment laws
    • Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
    • Proficient in Microsoft Office and experience with case management technology preferred

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

    Numbers & Facts

    LocationBaton Rouge, LA
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1936
    Websitehttps://www.aramark.com/

    About Company

    We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

    Innovation inspired by you
    The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

    Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

    Beyond great service
    Another key part of what makes us different is something we call service excellence.

    To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

    We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

    Our people make all the difference—we make sure of it
    Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

    We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

    The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

    Skills

    • Administrative Skillsunmatched
    • Athleticsunmatched
    • Case Managementunmatched
    • Communication Skillsunmatched
    • Documentationunmatched
    • Employee Relationsunmatched
    • Employment Lawunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Human Resources Managementunmatched
    • Human Resources Processesunmatched
    • Interviewing Skillsunmatched
    • Job Fairsunmatched
    • Leadershipunmatched
    • Metricsunmatched
    • Microsoft Officeunmatched
    • Presentation/Verbal Skillsunmatched
    • Reporting Dashboardsunmatched
    • Resource Managementunmatched
    • Service Level Agreement (SLA)unmatched
    • Sportsunmatched
    • Staff Policiesunmatched
    • Twitterunmatched
    • Workplace Issuesunmatched
    • Writing Skillsunmatched

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