Assistant Library Clerk

Assistant Library Clerk

Salary

$19.43 - $25.38 Hourly

Location

Library - 100 Civic Center Mission Viejo, CA

Job Type

Hourly, Seasonal and/or Temporary

Job Number

2526-27

Department

Library and Cultural Services

Opening Date

06/23/2026

Closing Date

7/7/2026 3:00 PM Pacific

• Description
• Benefits
• Questions

Description

City of Mission Viejo Invites Applications for

ASSISTANT LIBRARY CLERK

$19.43 - $25.38 per hour

Effective July 1, 2026

APPLY BY: 3:00 P.M., MONDAY, JULY 6, 2026

SEARCH SCHEDULE: Online applications must be completed & submitted no later than 3:00 p.m. on the filing deadline. NeoGov will reject all applications started prior to 3:00 p.m., but not submitted by 3:00 p.m. No exceptions will be made to the closing deadline. Please plan accordingly.

In-person interviews are tentatively scheduled for some time during the week of July 13, 2026. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternate dates. It is recommended that you plan your calendar accordingly when you apply. The eligibility list established for this current recruitment may be used to fill future Assistant Library Clerk vacancies.

The Position

Our library is a vibrant hub of education, technology, and community connection. We are seeking a highly organized and customer-focused Assistant Library Clerk to help keep our resources accessible, support daily operations, and provide welcoming service to our patrons.

There is one (1) vacancy in the Library & Cultural Services Department assigned to the Mission Viejo Library. This position is primarily scheduled to work: Saturday from 9:00 a.m. to 1:00 p.m.; Sunday from 12:00 p.m. to 5:00 p.m.; Wednesday from 1:00 p.m. to 5:00 p.m.; and Thursday from 5:00 p.m. to 9:00 p.m. The schedule may change to cover absences of coworkers and for department programming needs. The actual work schedule will be based on the needs of the City for the particular work week. The City of Mission Viejo Library is typically open to the public: Monday through Thursday, 10:00 a.m. to 9:00 p.m.; Friday, 1:00 p.m. to 5:00 p.m.; Saturday, 10:00 a.m. to 5:00 p.m.; and Sunday, 12:00 p.m. to 5:00 p.m.

Assistant Library Clerks are considered at-will Hourly, Seasonal, and/or Temporary variable hour employees, and are not a part of the competitive service. Incumbents will work a flexible schedule, with an average of 12 to 19 hours per week, with increased scheduling during peak workload periods, but less than 1,000 hours during the assignment through the fiscal year starting July 1st and ending June 30th. This is an FLSA non-exempt position and is entitled to overtime if an employee works more than forty (40) hours per week.

Examples of Important and Essential Duties

Your impact

• Promote positive relationships with the public, management team, fellow staff members, and volunteers;
• Provide the highest of standards of customer service, information, and communication to the public while upholding promoting the Library's programs and policies;
• Serve at circulation desk; charge and discharge library materials and issue library cards; collect fines for overdue materials and fees for lost or damaged items;
• Identify overdue and damaged materials;
• Search shelves for overdue, missing or lost materials;
• Respond to patrons in person, on the telephone, via email, and text regarding library information, library materials or services, and refer them to the appropriate sources of information;
• Deliver materials to patrons at curbside pickup;
• Tally daily cash receipts and prepare reports; and
• Perform other duties as assigned.

Applicants are encouraged to review the entire Assistant Library Clerk job description by visiting the City's website at https://cityofmissionviejo.org. There you will discover detailed information about the responsibilities, qualifications, and expectations for this role and all the varying assignments in which this position can be assigned.

Your Team

The members of the Mission Viejo Library & Cultural Services Department are passionate and dedicated to enriching the lives of their community through books, resources, and programs. They are looking for someone with the same commitment to service and team spirit to join them.

The Mission Viejo Library serves over 190,000 total cardholders and circulates over 835,000 items annually. Cultural Services hosts hundreds of classes and provides dozens of programs throughout the year. The Department is passionate about reducing barriers and welcoming all members of our community to engage in lifelong learning, literacy, and artistic endeavors.

IDEAL CANDIDATE:

• Able to work an average of 12 to 19 hours per week;
• Knowledge of applications of automated library circulation system;
• Knowledge of basic arithmetic principles and cash handling;
• Knowledge of techniques for providing a high level of customer service to the public and City staff;
• Possess experience accessing, retrieving, entering and updating information using a computer terminal;
• Strong work experience working independently with minimal supervision;
• Ability to interact and work with people from varying age groups and diverse backgrounds;
• Learn, understand, and apply library policies and procedures; and
• Good oral and written communications skills.

Job Related and Essential Qualifications

Knowledge of:

• Applications of automated library circulation system.
• Standard library practices and procedures including circulation and cataloging.
• Library classification and cataloging, and bibliographic terminology.
• Effective public relations.
• Current office practices and procedures, including the use of office equipment and computer applications related to the work.
• Basic principles and practices of data collection and report preparation.
• Principles and procedures of record keeping.
• Basic arithmetic principles and cash handling.
• Principles and practices of employee and/or volunteer oversight, including assignment, direction, review, and training.
• English usage, grammar, spelling and punctuation.
• General principles of risk management related to the functions of the assigned area.
• Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.
• Safe driving principles and practices.
• Safe work practices.

Skill in:

• Typing at a speed necessary for successful job performance.
• Performing a variety of technical and clerical library work with speed and accuracy.
• Learning, interpreting and applying Federal, State, and local administrative and departmental laws, codes, regulations, policies, and procedures.
• Performing varied library work quickly, accurately.
• Performing routine clerical work including mathematical calculations, maintenance of appropriate records and compiling information for reports.
• Accessing, retrieving, entering and updating information using a computer terminal.
• Dealing courteously and effectively with the public.
• Using English effectively to communicate in person, over the telephone and in writing.
• Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
• Establishing and maintaining effective working relationships with employees and those contacted in the course of the work.
• Operating modern office equipment including computer equipment and software programs.
• Operating a motor vehicle safely.
• Overseeing the work of others.
• Responding to requests and inquires from the general public.

Experience and Training and License/Certificate

QUALIFICATIONS:

Equivalent to the completion of twelfth (12th) grade and six (6) months of experience in library services. Training and experience in public relations. & relevant computer software application packages as well as one (1) year of experience as a Library Page are highly desirable qualifications.

No benefits available for this position.

01

The following supplemental questions will be a primary tool in the evaluation of your qualifications for this position and will be used in conjunction with your application to evaluate your maintenance and customer service experience and your professional written communication skills. Do not refer to your application and/or resume when completing these questions. Do you understand and acknowledge these instructions?

• Yes
• No

02

This is not a retired annuitant position as defined by CalPERS. Appointment to this position may require reinstatement from CalPERS retirement. Are you a CalPERS retiree?

• Yes
• No

03

If you are invited to an interview, you will receive an email from the City of Mission Viejo with instructions to self-schedule yourself for an interview time the week of July 13, 2026. Failure to self-schedule an interview on time and/or to show up for the interview on time is an automatic fail for this recruitment. Do you understand and acknowledge these instructions?

• Yes
• No

04

The City of Mission Viejo Library is typically open to the public Monday through Thursday, 10:00 a.m. to 9:00 p.m.; Friday, 1:00 p.m. to 5:00 p.m.; Saturday, 10:00 a.m. to 5:00 p.m.; and Sunday, 12:00 p.m. to 5:00 p.m. Please list days and hours you are available as seen in the example below: Availability: Mon - Wed: 8am to 1:00pm Thurs and Fri: 5:00pm to 9:00pm Sat and Sun: all day

05

Describe, in depth, your education, background and work experience that qualifies you for the Assistant Library Clerk position with the City of Mission Viejo. Be sure to include your years of experience and where this experience was obtained; any related library experience; related computer experience including the type of software packages used and documents generated and/or maintained; and, your record keeping experience.

06

Briefly describe your cash handling experience.

07

Describe your experience dealing courteously and effectively with the public. Include your definition of Excellent Customer Service and provide a clear example of when you provided such service.

08

What are your long-term career goals, and how does this role fit into your overall career plan?

Required Question

Employer City of Mission Viejo

Address 200 Civic Center

Mission Viejo, California, 92691

Phone 949.470.3060

Website https://www.cityofmissionviejo.org