Assistant Library Technician II

City and Borough of Juneau

Juneau, AK

JOB DETAILS
SALARY
SKILLS
Audiovisual, Child and Youth Services, Communication Skills, Community Programs, Compensation and Benefits, Computer Skills, Computer Systems, Contact Management, Customer Support/Service, Detail Oriented, Driver's License, Employee Assistance Plan, Ergonomics, Event Management, Health Insurance, High School Diploma, Hospital, Insurance, Library Databases, Library and Information Science, Office Equipment, Parks & Recreation, Public Library, Recreation, Team Player, Technical Support, Webinar
LOCATION
Juneau, AK
POSTED
6 days ago

Assistant Library Technician II

Salary

$22.74 Hourly

Location

Juneau

Job Type

Part-Time

Job Number

202600919

Department

Juneau Public Libraries

Opening Date

06/10/2026

Closing Date

6/30/2026 4:30 PM Alaska

Position Number

202007

Bargaining Unit

Unrepresented

Pay Range

10

Hours Per Week

30

Telework Availability

Not Available

  • Description
  • Benefits
  • Questions

Description

Do you have a passion for books and strong computer skills? Come join Juneau Public Libraries team!

WHO WE ARE LOOKING FOR

A strong candidate for this position would possess advanced knowledge of and experience working with diverse communities. This would be demonstrated by knowledge of the traditions, values, and customs of the community being served.

A strong candidate would also possess:

  • Strong customer service skills.
  • Strong computer skills.
  • People who would enjoy assisting patrons of all ages and abilities.
  • Clear communication skills.
  • Exceptional attendance, reliability and dependability.
  • Strong attention to detail.

WHAT IT IS LIKE TO WORK ON OUR TEAM

The Juneau Public Libraries are the open door to exploration and lifelong learning, providing free access to shared resources and programs that entertain, enlighten, and educate. The Juneau Public Libraries are dedicated to serving people from all walks of life. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.

The Assistant Library Technician II position is an important part of the Juneau Public Libraries. This person can expect to work with the public and library staff both in the library facilities and within the Juneau community.

Work at the Juneau Public Libraries offers an opportunity to serve the community in a positive way and a good balance between work and life.

WORKING HOURS AND LOCATION

The Juneau Public Libraries have three locations: the Downtown Juneau Public Library (located atop the Marine Parking Garage on the waterfront), the Mendenhall Valley Public Library (located in Dimond Park), and the Douglas Public Library (located in the Douglas Community Building, a shared facility with the Fire Department).

Library staff offices are located at the Downtown Library. The libraries are open 7 days a week, excluding CBJ holidays.

This position works Monday-Friday with weekly evening and occasional weekend shifts and occasional evening and weekend programs.

Typical Responsibilities

This position provides specialized technical library support and covers both circulation and reference responsibilities on the Library's public service desks. This position frequently uses library databases and electronic catalog, and assists patrons in the use of library services, materials, and facilities. This position works as part of a team of three to collaborate with community groups to develop and implement educational and outreach programs for youth and adults with an emphasis on underserved populations.

Typical responsibilities include the following:

  • Works regular shifts and occasional relief shifts on public service desks.
  • Under the direction of the Outreach Librarian, works to implement a wide range of diverse community events with an emphasis on programs for community members who face barriers to traditional library use.
  • Seeks opportunities to collaborate with community organizations and seeks to identify service gaps.
  • Helps maintain ongoing programs and services within the library.
  • Works with the Outreach/Adult Programming team to provide programs and services to adults at the Library.
  • Works with the Youth Services team to provide programs and services to underserved youth.
  • Assists seniors and the general public on utilizing library e-resources and technology.
  • Uses a wide variety of standard office machines, electronic devices and audio visual equipment.
  • Employs considerable independent judgement to correct inappropriate patron conduct.

Minimum Qualifications

Education:

Graduation from high school or the equivalent.

Experience:

One (1) year of customer service experience that included the use of computer systems or databases.

SUBSTITUTION:

Six (6) months of experience as an Assistant Library Technician I at the CBJ or equivalent elsewhere.

OR

Post-secondary education in any academic discipline from an accredited college or university may be substituted for the required experience on the basis of 2.67 semester hours (4 quarter hours) for one month of experience.

NOTE: For some positions, experience working with pre-school age children in a structured environment or with specific populations is highly desired but not required.

License:

A valid Drivers License at the time of appointment and for continued employment.

Other:

Employee must have access to reliable transportation to transport self and library materials to Library branches and locations where community programs are held.

Supplemental Information

HIRING MANAGER CONTACT INFO

Hiring Manager: Melinda Sandkam

Phone Number: (907) 586-0444

Email: Melinda.Sandkam@juneau.org

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education

If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience

If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: www.governmentjobs.com/careers/juneau/helpandsupport/applicationguide. If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.

For applicant password assistance, please visit:

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.

Careers with the City & Borough of Juneau offer Many Benefits

The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.

Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

Insurance Benefits

  • Health insurance, which includes employer contributions toward medical/vision/dental

  • No cost employee only plan available

  • Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents

  • Additional optional coverage available

  • Travel protection & financial services offered as part of the Life Insurance coverage

  • Optional group-based insurance premiums for

  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)

  • Short-term Disability

  • Accident Insurance

  • Critical Illness Insurance

  • Hospital Indemnity Insurance

  • Pet Insurance

  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

  • Membership in the Public Employees Retirement System (PERS)

  • Employer contribution into a defined benefit or defined contribution program, depending on your date of hire

  • Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare

  • Employer match available for participating PERS Tier IV employees

  • Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit: Benefits - City and Borough of Juneau

Paid Leave and Holidays

  • Personal leave with an accrual rate increase based on time served

  • 21 days of PL within first year of employment

  • Personal leave includes Sick leave

  • Twelve paid holidays a year

  • Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program

The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

  • An opportunity to earn a health insurance premium discount of $1300 per year
  • An Employee Assistance Program
  • Wellness Pass Discounts to local and CBJ recreation facilities
  • Health related webinars
  • Office Ergonomic Assessments

For more information on the Employee Wellness Program visit Wellness Program - City and Borough of Juneau.

Additional Perks

  • Public Service Loan Forgiveness eligible employer
  • Parking passes or bus passes provided for employees working in the downtown offices
  • Free passes to Parks & Recreation field house, ice arena, and swimming pools

01

How much customer service experience do you have?

  • None
  • 0-12 months
  • 1-3 years
  • 3+ years

02

How much experience do you have working with databases?

  • None
  • 0 - 12 Months
  • 1 - 3 years
  • 3+ years

03

How much experience do you have with enforcing policies, working with a code of conduct, or correcting disruptive behavior?

  • None
  • 0-12 months
  • 1-3 years
  • 3+ years

04

How much experience for you have in planning and executing events/programs? (responsible for organizing and details, not just volunteering or working an event/program offered by an organization)

  • None
  • 1 - 5 events/programs
  • 6 - 10 events/programs
  • 11 - 20 events/programs
  • More than 20 events/programs

Required Question

Employer City & Borough of Juneau

Address 155 Heritage Way

Juneau, Alaska, 99801

Phone 907-586-5250

Website http://Juneau.gov

About the Company

C

City and Borough of Juneau