Who We Are
Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has grown over the decades into the 30th largest lumber dealers in the country. We are currently comprised of 11 retail stores, 4 commercial door facilities, and a truss manufacturing plant, all located in Pennsylvania.
What We Do
Lezzer Lumber is a building materials supply company for both commercial and residential building projects. Our commitment to providing quality products to our customers is a constant priority in our business. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction. Our employees have a wealth of knowledge which customers have come to rely on for order accuracy and job completion.
Benefits that Matter:
• Generous Paid Time Off • Paid Holidays • Performance Incentive Bonus • Medical Insurance (Dental & Vision) • Career Opportunities for Advancement • 401K Plan with Both Traditional and Roth Options Available • Employee Discount • Recognition and Rewards for a Job Well Done!
Essential Duties and Responsibilities
Duties and responsibilities include the following. Other duties may be assigned.
• Inspects yard and warehouse facilities and equipment and implements necessary changes in allocation of space, and loading / unloading procedures. • Participates in the purchase of material handling equipment such as dollies, trucks, and trailers. • Plans, organizes and implements training and education for all yard personnel • Monitors delivery processes to insure proper procedures are in place and followed to ensure high levels of customer service and protection of company assets. • Ensures the yard and material storage sheds are maintained in an orderly and clean manner • Coordinates all the safety activities in the yard including: safety committees, safety training, accident investigation and follow-up. • Answers inquiries on types of service offered, rates, schedules, and areas serviced. • Investigates customers complaints involving such matters as damaged items, overcharges, and delay in deliveries, and works with store manager to make necessary adjustments. • Supervises Yard/ Customer Service, "inventory coordinator" and Dispatch and assigns daily activities. • Maintains the yard in neat, orderly and organized fashion to enhance efficiency and provide a safe working environment for employees and customers. • Examines items to be moved, to ascertain approximate weights and type of loading required. • Confers with customers to expedite or locate missing, misrouted, delayed merchandise and/or deliveries. • Maintains record of mileage, fuel used, repairs made and other expenses related to the operation of the yard and delivery fleet. • Supervises inside sales team developing work schedules and ensuring proper adherence to procedures and addressing issues as they relates to customer service in the store. • Works with "inventory coordinator" (yard manager) to address issues relating to inventory control, address weaknesses and develop plans for improvement. • Monitors staffing needs. Make recommendations to store manager for additions/reductions/re-assignment and participate in the hiring process for applicable new employees. • Perform performance appraisals with applicable employees. • All other duties as assigned by the Store Manager or Senior Management
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Undergraduate degree in Business or related fields is preferred, but not required. Excellent analytical, communications, personal leadership, and business management skills. Knowledge of residential, multi-family, and light commercial building techniques and industry standards. Comfortable working in a challenging, fast-paced sales environment. Team builder; ability to create and maintain an environment that welcomes associate participation.
Founded in 1927, Lezzer Lumber has since remained a leader in the building supply materials industry. Lezzer Lumber celebrating 90 years in the industry, has grown over the last nine decades into one of the 50 largest retailers in the entire country, let alone Pennsylvania, where our 11 retail stores and three commercial door facilities and truss manufacturing plant are all located. Lezzer Lumber has always been family owned and is currently operating under the third generation of Lezzer’s. Through the years one thing has never changed, our commitment to providing quality products to our customers. Lezzer employees are specifically trained to understand the importance of customer service, therefore Lezzer employees strive to meet the needs of their customers, going above and beyond the call of duty to ensure satisfaction. Our employees have a wealth of knowledge that our customers have come to rely on for order accuracy and job completion. Our employees have contributed immensely to the success and longevity of our business with their own dedication to the quality assurances Lezzer Lumber guarantees. Whether you visit Lezzer Lumber first or last for your next project, you will see the difference in our approach. Lezzer Lumber will assist you every step of the way, helping create quotes, materials lists, managing orders, invoices and deliveries. Stop in one of our showrooms and see the difference for yourself. It is the mission of Lezzer Lumber to be the preferred supplier of building materials for all customers by providing quality materials, a knowledgeable staff and exceptional customer service at a far and competitive price.