Assistant Maintenance Manager - Atlantic Oceanside Hotel and Event Center

Are you an experienced maintenance leader who enjoys coordinating projects, supporting teams, and ensuring facilities operate at the highest level? Witham Family Hotels is seeking an Assistant Facilities Director to work alongside our Facilities Director in overseeing maintenance operations across our portfolio of hotels, employee housing, and company facilities.

In this leadership role, you'll help manage maintenance teams, coordinate contractors and renovation projects, oversee preventative maintenance programs, and ensure our properties remain safe, functional, and guest-ready. This is an excellent opportunity for someone with strong facilities experience who enjoys both hands-on problem-solving and strategic planning while working with a team committed to excellence.

Our portfolio currently consists of nine lodging properties, numerous employee housing units, and a company office building throughout Bar Harbor and Ellsworth. You'll work closely with our Facilities Director and maintenance team, which includes a Housing Maintenance crew, Master Electrician, HVAC Technician, Maintenance Managers, and Maintenance Associates. During the offseason, you'll help coordinate and oversee renovation and capital improvement projects that typically range from $2 million to $5 million annually.

At Witham Family Hotels, we are dedicated to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family.

We are an equal opportunity employer, and we believe our strength lies in our differences.

Position Details:

• Schedule: Full-Time, Year-Round
• Hours: Minimum 40 hours per week, with additional hours as needed to support operations
• Shifts: Vary and include days, nights, weekends, and holidays
• Location: Travel required between properties and housing locations in Bar Harbor and Ellsworth

Amazing Benefits and Perks:

• PTO (Paid Time Off): Earn up to 136 hours in your first year (prorated based on hire date). The more years you spend with us, the more PTO you earn!
• Health Insurance: Multiple Aetna Health plans, we pay 80% of the cost, including family options
• Dental and Vision Insurance: Our dental plan is amazing—it's a gem. You get up to 4 cleanings a year and more. We pay 80% of the cost. We also offer vision insurance
• 401(k) Plan: Up to 4% company match
• End of Season Bonus
• Heating Savings Program: In partnership with Irving and Dead River—save on heating oil and propane
• Core Values Program: Earn points for branded swag
• Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available
• Short-Term Disability: Provided at no cost
• Referral Bonus: Up to $1,000 per new full-time employee you refer
• Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels
• Employee Recognition Programs
• Employee Assistance Program (EAP): Free and anonymous counseling services
• Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates
• Annual Flu Shot Clinic
• Witham Family Hotels Gala: An annual event that recognizes YOU
• Community Giving: The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations

Key Responsibilities:

• Assist the Facilities Director in overseeing maintenance operations across all hotel properties, employee housing units, and company facilities
• Schedule, coordinate, and oversee external contractors including electricians, plumbers, roofers, painters, landscapers, excavators, HVAC contractors, and other trades
• Monitor project timelines, budgets, quality standards, and contractor performance to ensure successful project completion
• Support the planning and execution of offseason renovation and capital improvement projects ranging from $2 million to $5 million annually
• Communicate project updates, schedules, challenges, and progress with internal stakeholders, department leaders, vendors, and contractors
• Support and supervise maintenance teams while providing training, guidance, resources, and performance feedback
• Coordinate daily activities for the Housing Maintenance team, Master Electrician, HVAC Technician, Heating Technician, Plumbing Technician, Maintenance Managers, and Maintenance Associates
• Schedule, assign, and oversee preventative maintenance programs across all properties
• Conduct routine property inspections to identify maintenance, safety, operational, and compliance concerns
• Oversee fleet vehicle maintenance and assist with shipping and receiving activities
• Identify, troubleshoot, and coordinate repairs for building systems, infrastructure, and guest-facing facilities
• Respond to maintenance emergencies and provide after-hours support on a rotating basis with the Facilities Director
• Ensure all facilities comply with OSHA, ADA, MUBEC, and applicable local, state, and federal regulations
• Assist with budgeting, capital planning, long-range facilities planning, and strategic initiatives
• Help maintain high standards for landscaping, building appearance, safety, functionality, and guest satisfaction
• Perform other duties as assigned by the Facilities Director

Skills & Requirements:

• Thorough knowledge of building systems including electrical, plumbing, HVAC, fire alarm, mechanical, carpentry, painting, and general maintenance practices
• Strong understanding of preventative maintenance programs and facility operations
• Experience managing contractors, vendors, project timelines, and budgets
• Ability to lead teams while fostering a positive and collaborative work environment
• Strong communication, organizational, and relationship-building skills
• Ability to prioritize multiple projects and deadlines in a fast-paced environment
• Strong problem-solving, decision-making, and conflict-resolution abilities
• Proficiency with hand and power tools, maintenance equipment, and building systems
• Commitment to workplace safety, integrity, and professionalism
• Valid driver's license required

Supervisory Responsibilities:

• Works directly alongside and under the direction of the Facilities Director
• Assists in supervising maintenance operations across multiple properties and housing locations
• Provides leadership, guidance, and support to maintenance personnel and contracted vendors
• Helps oversee maintenance teams that may include Maintenance Managers, Maintenance Associates, Housing Maintenance staff, and skilled trade professionals

Education & Experience:

• High School diploma or equivalent required
• Degree in Facilities Management, Engineering, Building Trades, Construction Management, or related field preferred
• Prior hotel, hospitality, property management, or maintenance department experience required
• Minimum five years of supervisory experience in building maintenance, construction, facilities management, or a related skilled trade required
• Minimum three years of project management, operational planning, or strategic planning experience required

Working Conditions & Physical Demands:

• Frequent indoor and outdoor work in varying weather conditions
• Exposure to dust, dirt, noise, vibrations, chemicals, and other maintenance-related conditions
• Ability to walk, stand, bend, climb, kneel, crouch, crawl, and work in confined spaces
• Ability to lift up to 50 pounds
• Ability to safely operate tools, equipment, and vehicles
• Must be able to respond to maintenance emergencies and assess property conditions throughout multiple locations

Performance Measurement:

Success in this role will be measured by property condition, preventative maintenance completion, project execution, contractor management, team development, safety compliance, budget adherence, operational efficiency, and overall support of the Facilities Director and facilities operations.

If you're ready to take the next step in your facilities leadership career and help maintain some of Maine's premier hospitality properties, apply today to join Witham Family Hotels as our Assistant Facilities Director!