Assistant Maintenance Manager

C&W Services

North Andover, MA

JOB DETAILS
SALARY
$97,240–$114,400 Per Year
SKILLS
1st Level Support, Analysis Skills, Best Practices, Budgeting, Building Systems, Communication Skills, Compensation and Benefits, Computerized Maintenance Management System (CMMS), Conflict Resolution, Continuous Improvement, Conveyor Systems, Corrective Action, Cost Control, Cross-Functional, Customer Relations, Data Analysis, Disability Insurance, Electrical Engineering, Electricity, Establish Priorities, Industrial Management, Insurance, Inventory Management, Inventory Planning, Leadership, Lean Manufacturing, Life Insurance, Logistics, Maintenance Services, Mechanical Engineering, Metrics, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation Skills, On Site Support, Operational Support, Order/Customer Fulfillment, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Process Control Engineering, Process Improvement, Project Execution, Project Management Professional (PMP), Project/Program Management, Reliability Engineering, Robotics, Root Cause Analysis, Startup, Supervisory Control and Data Acquisition (SCADA), Systems Administration/Management, Team Lead/Manager, Technical Leadership, Technical Support, Technical Training, Tool and Die Manufacturing, Ultrasound, Vendor/Supplier Management, Vendor/Supplier Relations, Writing Skills
LOCATION
North Andover, MA
POSTED
6 days ago

Job Title

Assistant Maintenance Manager

Job Description Summary

Job Description

Assistant Maintenance Manager (Reliability Engineering)

At C&W Services, we believe Better Never Settles. We are committed to making a positive impact globally-and we're looking for talented individuals to join our team. As an industry leader in Integrated Maintenance Solutions, C&W Services supports more than 600 companies worldwide and is a sister company of Cushman & Wakefield.

Why Join Us?

We offer a competitive and comprehensive benefits package, including:

  • Weekly pay

  • Benefits starting on Day 1

  • Ongoing training, development, and career advancement opportunities

  • A clean, state-of-the-art facility

  • A strong safety-first culture

About the Role

We are seeking an experienced Assistant Maintenance Manager with a background in Reliability Engineering to lead a team focused on maximizing equipment life, reliability, and operational performance.

You will support operations within a fast-paced, high-growth logistics and fulfillment environment, working with equipment such as conveyors, sortation systems, scanners, cameras, robotics, print-and-apply systems, and SCADA systems.

Key Responsibilities

  • Coordinate and plan work activities for inventory control and maintenance planning technicians to meet North America Customer Fulfillment (NACF) goals

  • Serve as the first level of escalation support for maintenance planning and inventory control teams, ensuring system and spare parts availability

  • Partner cross-functionally with Operations, Engineering, Start-Up Teams, Reliability, Central Planning, ACES, and Safety teams to optimize building systems and drive project execution

  • Monitor equipment reliability metrics and prioritize maintenance and improvement initiatives

  • Lead Root Cause Analysis (RCA) and implement Permanent Corrective Actions (PCA)

  • Identify opportunities to improve equipment uptime, reliability, and cost efficiency

  • Leverage predictive and condition-based maintenance tools to minimize unplanned downtime

  • Support technical skill assessments for maintenance team members

  • Participate in reliability calls and collaborate with central reliability teams to execute initiatives

  • Act as a communication bridge between site teams and central reliability leadership

  • Promote and enforce a strong safety culture across employees, contractors, and vendors

  • Provide technical guidance to maintenance technicians to align with operational goals

  • Manage subcontractors and suppliers to ensure delivery against expectations and contracts

  • Support the Maintenance Manager in executing short- and long-term site projects

  • Drive continuous improvement initiatives and cost-saving opportunities

  • Perform data analysis and deep dives to identify key improvement areas

  • Deploy and enhance predictive maintenance programs (Thermography, Vibration, Ultrasound)

  • Develop and share best practices across sites

Basic Qualifications

  • Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or related field OR equivalent experience

  • 5+ years of experience in a Reliability Program Manager or similar role

  • 5+ years of leadership experience, including team management, budgeting, supplier management, and customer relations

  • Experience with CMMS systems and reporting

  • Proficiency with Microsoft Office (Excel, Word, etc.)

  • Experience with MHE, controls systems, PIT, and general building operations

  • Project management experience

  • Experience delivering technical training

  • Knowledge of Lean Manufacturing tools, including:

  • 5S

  • 5 Whys

  • FMEA

  • PDCA

  • Value Stream Mapping

  • DMAIC

  • Run Charts

  • Pareto Analysis

Preferred Qualifications

  • Strong communication, presentation, and facilitation skills

  • Advanced analytical and problem-solving capabilities

  • Ability to translate complex requirements into scalable processes

  • Strong organizational and multitasking skills

  • Proven ability to lead, motivate, and build accountability within teams

  • Experience managing teams in industrial environments with conveyors, process controls, and powered industrial trucks

  • Strong written and verbal communication, including negotiation and conflict resolution

  • Ability to influence and collaborate across all levels of the organization

  • Experience in field service engineering

  • Experience with conveyors and sortation systems

  • Six Sigma certification

  • Formal training and experience in Root Cause Analysis facilitation

  • PMP certification

Technical Expertise:

  • Electrical and electronic principles

  • Blueprint and electrical schematic reading

  • CMMS systems supporting RCA initiatives

  • Preventive maintenance procedures

  • Industrial electrical, controls, and robotics systems

If you're passionate about reliability, leadership, and driving operational excellence, we'd love to hear from you.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 97,240.00 - $114,400.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: "C&W Services"

About the Company

C

C&W Services

Cushman & Wakefield is a global leader in commercial real estate services providing occupiers, tenants and investors around the world with a full spectrum of property solutions. Our core capabilities include agency leasing, tenant representation, corporate and global occupier services, property management, facilities management, facilities services, capital markets, investment and asset management, valuation, building consultancy, research, consulting, and project and development management.

Cushman & Wakefield manages 3.3 billion square feet and $63 billion in transaction volume globally on behalf of institutional, corporate, government and private clients. Our more than 28,000 employees operate across more than 260 offices in more than 50 countries and proudly represent DTZ’s culture of excellence, client advocacy, integrity and collaboration. For further information,

COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1950
WEBSITE
http://cwservices.com/