We are seeking a dynamic and customer-focused Assistant Manager to join our team at our Olivette, United States location. As an Assistant Manager, you will play a crucial role in overseeing daily operations, ensuring excellent customer service, and supporting the stores overall success.
Manage and supervise staff during assigned shifts, setting a positive example for the team
Ensure compliance with all company policies, procedures, and food safety standards
Oversee cash handling, inventory management, and cost control measures
Schedule and coordinate staff to maintain optimal coverage and efficiency
Train and develop team members to meet performance standards and company goals
Resolve customer concerns promptly and professionally
Maintain a clean, organized, and safe work environment
Assist in implementing marketing initiatives and promotions
Collaborate with the General Manager to achieve store profitability targets
Prepare and submit accurate reports and paperwork as required
Participate in the hiring and onboarding process for new team members
Qualifications
High school diploma or equivalent required
Previous experience in food service or retail management preferred
Strong leadership and team management skills
Excellent customer service and interpersonal skills
Proficiency in cash handling, inventory management, and cost control
Ability to create and manage staff schedules effectively
Knowledge of food safety and hygiene standards; certification preferred
Proficient computer skills for order processing and inventory management
Strong problem-solving abilities and decision-making skills
Excellent verbal and written communication skills
Ability to work in a fast-paced, high-pressure environment
Flexibility to work various shifts, including evenings and weekends
Physical ability to stand for extended periods and lift up to 50 pounds
Positive attitude and ability to motivate team members
Additional Information
All your information will be kept confidential according to EEO guidelines.