We are seeking an enthusiastic and customer-focused Assistant Manager to join our team at our 8363 W Van Buren St, Tolleson, AZ 85353, USA location in Tolleson, United States. As an Assistant Manager, you will play a crucial role in supporting the stores daily operations, ensuring exceptional customer service, and driving sales performance.
Assist the Store Manager in overseeing daily store operations and maintaining a positive shopping environment
Lead and motivate team members to achieve sales goals and provide outstanding customer service
Ensure compliance with company policies, procedures, and safety standards
Manage inventory, including receiving, stocking, and organizing merchandise
Handle customer inquiries, concerns, and complaints in a professional and timely manner
Assist in training and developing new team members
Participate in creating and implementing strategies to improve store performance and customer satisfaction
Perform opening and closing procedures, including cash handling and security protocols
Maintain a clean and organized store appearance
Collaborate with the management team to achieve store targets and objectives
Job Description
Responsibilities:
Lead and direct team members with demonstrated effectiveness and accountability
Maintain exceptional standards in customer service delivery and operational excellence
Communicate clearly and professionally in all verbal and written interactions
Make sound analytical decisions under pressure and in complex situations
Manage time effectively and prioritize multiple responsibilities simultaneously
Operate point-of-sale systems and required computer applications proficiently
Apply comprehensive knowledge of retail management principles and customer service best practices
Work assigned non-standard hours, including evenings, weekends, and holidays as required
Maintain physical capability to stand for extended periods and lift objects up to 25 pounds
Execute duties with precision and maintain strong organizational standards
Adapt to changing priorities and manage variable workloads effectively
Required Qualifications:
Minimum age of 18 years
Proven leadership experience with demonstrated ability to guide and motivate teams
Strong customer service background with commitment to superior service delivery
Advanced verbal and written communication capabilities
Analytical and decision-making proficiency in high-pressure environments
Effective time management and task prioritization skills
Proficiency with point-of-sale systems and standard computer applications
Substantial experience in retail or customer service operations
Comprehensive understanding of retail management principles and customer service best practices
Physical capacity to stand for extended periods and lift up to 25 pounds
Meticulous attention to detail with strong organizational abilities
Demonstrated adaptability in managing shifting priorities and workload fluctuations
Availability to work non-standard hours, including evenings, weekends, and holidays
Additional Information
All your information will be kept confidential according to EEO guidelines.
Numbers & Facts
Location
Tolleson, AZ
Skills
Analysis Skillsunmatched
Best Practicesunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Inventory Managementunmatched
Leadershipunmatched
Lift/Move 25 Poundsunmatched
Maintain Complianceunmatched
Meet Sales Quotaunmatched
Operationsunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Revenue Growthunmatched
Safety Processunmatched
Safety Standardsunmatched
Security Protocolsunmatched
Service Deliveryunmatched
Shipping/Receivingunmatched
Strategic Planningunmatched
Team Lead/Managerunmatched
Time Managementunmatched
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