Were looking for an enthusiastic and detail-oriented Assistant Manager to join our dynamic team at our Mount Vernon, United States location. In this pivotal role, you will support the Store Manager in driving daily operations, leading and developing a high-performing team, and delivering exceptional customer experiences. As an Assistant Manager, youll be instrumental in achieving business objectives while fostering a collaborative and inclusive work environment that empowers team members to succeed.
Support the Store Manager in overseeing daily store operations and executing strategic business objectives
Lead, motivate, and develop a team of sales associates, providing coaching and performance feedback to drive results
Ensure consistently high standards of customer service by modeling excellent customer-focused behaviors and addressing inquiries, complaints, and returns professionally
Manage inventory operations, including receiving, stocking, organizing merchandise, and maintaining accurate inventory records
Implement and maintain visual merchandising standards to create an appealing and organized store environment
Assist in recruiting, onboarding, training, and scheduling staff to build a capable and engaged team
Analyze sales data and implement strategic initiatives to improve store performance and achieve sales targets
Maintain compliance with company policies, procedures, safety regulations, and loss prevention protocols
Organize and maintain a clean, safe, and welcoming store environment that reflects company standards
Demonstrate flexibility and resilience by adapting to changing priorities and supporting the team through peak periods
Qualifications
Proven experience in retail management or a similar customer-facing supervisory role
Strong leadership and interpersonal skills with demonstrated ability to motivate, develop, and inspire team members
Excellent customer service skills with a genuine passion for creating positive customer experiences
Proficiency in operational management, including inventory control, cash handling, and loss prevention
Demonstrated ability to multitask, prioritize effectively, and remain organized in a fast-paced environment
Strong analytical and problem-solving skills with the ability to make sound decisions under pressure
Excellent verbal and written communication skills with the ability to communicate clearly across all levels
Proficiency in point-of-sale (POS) systems and basic computer applications
Knowledge of visual merchandising principles and best practices
Experience with staff scheduling and workforce management
High school diploma or equivalent required
Bachelors degree in Business Administration, Retail Management, or a related field preferred
Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Physical ability to stand for extended periods and lift up to 25 pounds regularly
Strong organizational and time management skills
Commitment to maintaining a safe, compliant, and inclusive workplace
Additional Information
All your information will be kept confidential according to EEO guidelines.
Numbers & Facts
Location
Mount Vernon, IL
Skills
Analysis Skillsunmatched
Best Practicesunmatched
Business Administrationunmatched
Coachingunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer/Consumer Behaviorunmatched
Data Analysisunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Kronos Workforce Schedulerunmatched
Leadershipunmatched
Lift/Move 25 Poundsunmatched
Loss Preventionunmatched
Maintain Complianceunmatched
Meet Sales Quotaunmatched
Multitaskingunmatched
Onboardingunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Regulationsunmatched
Retail Managementunmatched
Safety Processunmatched
Salesunmatched
Sales Analysisunmatched
Shipping/Receivingunmatched
Strategic Planningunmatched
Team Playerunmatched
Time Managementunmatched
Visual Merchandisingunmatched
Workforce Managementunmatched
Writing Skillsunmatched
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