We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.
Job Description
Were looking for a dedicated and organized Assistant Manager to join our team in Brookhaven, United States. In this role, you will support our management team in driving operational excellence and fostering a positive work environment. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to supporting both team members and customers. You will play a key role in ensuring smooth daily operations while contributing to the achievement of organizational goals.
Support the Manager in overseeing daily operations and implementing company policies and procedures
Supervise and mentor team members, providing guidance, feedback, and performance coaching to foster professional development
Manage staff scheduling, time-off requests, and ensure adequate coverage to meet operational needs
Monitor team performance metrics and analyze data to identify areas for improvement and optimization
Handle customer inquiries, complaints, and concerns with professionalism and resolve issues promptly and effectively
Assist in training new team members during onboarding and ensure they understand company standards and expectations
Prepare and maintain accurate reports on operational activities, sales performance, and team metrics
Coordinate communication between departments and escalate issues to management when necessary
Ensure compliance with company policies, safety regulations, and local labor laws
Contribute to inventory management, stock rotation, and loss prevention initiatives
Support the development and implementation of strategies to enhance customer satisfaction and team engagement
Qualifications
Strong organizational, time management, and attention to detail skills with the ability to prioritize multiple tasks
Excellent communication and interpersonal skills with the ability to interact professionally with all levels of staff
Demonstrated problem-solving abilities and sound decision-making skills
Customer service excellence and a commitment to delivering exceptional experiences
Additional Information
Dominos stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members.
Numbers & Facts
Location
Mississippi, MS
Skills
Coachingunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Detail Orientedunmatched
Diversityunmatched
Establish Prioritiesunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
Loss Preventionunmatched
Maintain Complianceunmatched
Mentoringunmatched
Multitaskingunmatched
Onboardingunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Safety Complianceunmatched
Safety/Work Safetyunmatched
Salesunmatched
Schedule Developmentunmatched
Stock Rotationunmatched
Strategic Planningunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Time Managementunmatched
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