Our Assistant Managers often exemplify a few characteristics; they are energetic, enthusiastic, and have the ability to lead people. They must love working with people and dogs. They will assist the General Manager in day to day operations, while also overseeing employees in all aspects of the resort. They need to have the ability to fill in wherever they are needed at any given time, in addition to possessing strong customer service skills. Previous experience is preferred; however, it is not required. Some weekend and holiday hours are required.
Fluent in Microsoft Office and well-versed in computer usage
Managerial experience recommended but not required
Customer service-oriented
Well-organized and detail-oriented
Must demonstrate a love for dogs
Responsible for assisting the owner in running of the business
Supervises all Front-End Staff and Back-End Staff
May from time to time fill in for GM/Owner when assigned to do so
Greets all customers coming into the building
Check In/Check Out procedures in K9 Connect system
Accepts payment from customers
Answers telephone inquiries
Opens/Closes building when necessary (key holder)
Provides tours of the building to potential customers
Develops pet feeding/medication schedules
Feeds/medicates dogs when necessary
Maintains employee schedules
Maintains company inventory
Oversees all disinfecting procedures
Has the ability to complete any job requirement of any staff member except the owner
Job Requirements:
Must complete Learning Management System Programs
Minimum high school diploma, some college preferred
Experience preferred but not required'
' Work Remotely
No
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Schedule:
Holidays
Monday to Friday
Weekends as needed
Work Location: In person
Numbers & Facts
Location
Apex, NC
Skills
Customer Support/Serviceunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
Learning Management System (LMS)unmatched
Medicationsunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Telephone Skillsunmatched
User Interface/Experience (UI/UX)unmatched
Work From Homeunmatched
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