Customer Satisfaction, Customer Support/Service, Food Quality, Food Safety, Hospitality and Tourism, Leadership, Problem Solving Skills, Restaurant, Talent Management, Team Building
Job Description
Are you a dynamic leader with a passion for exceptional customer service and a knack for team development? We're searching for a dedicated Assistant Manager to help steer our restaurant to new heights!
In this full-time role (40-60 hours/week), you'll be the right hand to our General Manager, taking charge of all restaurant operations in their absence. You'll play a crucial part in maintaining our high standards for Quality, Service, and Cleanliness (QSC), ensuring every customer leaves with a smile.
What You'll Do:
- Champion Customer Satisfaction: Deliver a consistently outstanding experience, address customer concerns promptly, and maintain our reputation for excellence.
- Drive Operational Excellence: Ensure top-notch food quality and safety, assist with food ordering, and uphold all company standards. You'll bring a strong sense of urgency to everything you do, always ready to lend a hand wherever needed.
- Empower Our Team: Work alongside the GM to interview, train, motivate, and empower our incredible staff, including Kitchen Leads, Customer Service Leads, Cooks, Meat Cutters, Customer Service Representatives, Prep Cooks, and Dishwashers/Bussers.
- Maintain a Positive Environment: Foster a positive culture for both staff and customers, ensuring all policies and labor laws are followed, and addressing any issues effectively.
- Be a Restaurant Expert: Demonstrate proficiency in every role within the restaurant and be ready to jump in and support the team as needed.
If you're a proactive leader who thrives in a fast-paced environment and is committed to fostering a positive and productive workplace, apply now!
Company Description
Hospitality Pro Search has been in business for over 25 years and is a leading executive search firm dedicated exclusively to the hospitality industry. With a global reach, we specialize in placing top-tier management talent in restaurants, hotels, resorts, entertainment venues, and private clubs. From department heads to executive-level leadership, we recruit across all management levels, connecting our clients with exceptional professionals who drive results and elevate guest experiences. Apply directly online at hprosearch.com or send us your resume to take the next step in your hospitality career.
Hospitality Pro Search has been in business for over 25 years and is a leading executive search firm dedicated exclusively to the hospitality industry. With a global reach, we specialize in placing top-tier management talent in restaurants, hotels, resorts, entertainment venues, and private clubs. From department heads to executive-level leadership, we recruit across all management levels, connecting our clients with exceptional professionals who drive results and elevate guest experiences. Apply directly online at hprosearch.com or send us your resume to take the next step in your hospitality career.