Assistant Manager Bilingual

Pay: $20.00 - $23.00 per hour

Job Summary:
We are looking for a motivated, reliable, bilingual Assistant Manager to help lead our team in delivering excellent customer service while maintaining high operational standards. The Assistant Manager supports daily operations, team leadership, and ensures a clean, efficient, and positive work environment.

About Us:
At Mecatos Bakery & Café, we create a warm, welcoming atmosphere where great coffee meets delicious Colombian-inspired baked goods, hot bites, and desserts. Our goal is to share the authentic flavors of Colombia and Latin America in a modern, relaxed setting, providing every customer with a unique and memorable experience.

Store Hours:

• Monday–Friday: 6:00 a.m. – 9:00 p.m.
• Saturday–Sunday: 7:00 a.m. – 8:00 p.m.
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Responsibilities:

• Assist in managing daily restaurant operations, ensuring smooth shift transitions
• Train, supervise, and coach team members to ensure excellent customer service
• Utilize POS system for order processing, cash handling, and sales reconciliation
• Monitor inventory to minimize waste, manage stock levels, and coordinate food ordering processes
• Ensure compliance with food safety standards, sanitation protocols, and health regulations
• Handle customer concerns and resolve issues professionally
• Help manage inventory, ordering, and cost control
• Ensure compliance with company policies and health regulations
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Experience:

• Proven experience in restaurant management or supervisory roles within fast food, casual dining, or fine dining establishments
• Strong background in hospitality management with a focus on customer service excellence
• Hands-on experience with POS systems
• Knowledge of food safety practices, inventory control, and food handling procedures
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Qualifications:

• Previous experience in food service or restaurant leadership
• Strong communication and leadership skills
• Ability to work in a fast-paced environment
• Flexible schedule, including weekends and holidays
• Basic understanding of food safety and sanitation practices
• Bilingual in English and Spanish

Benefits:

• Employee discount
• Paid time off
• Paid training

Language:

• Spanish (Required)

Work Location: In person

Mecatos Cafe en Orlando crea un ambiente acogedor donde una excelente taza de café puede ir acompañada de deliciosos productos horneados de estilo colombiano, bocadillos calientes y postres.

Actualmente servimos a Florida Central con 9 ubicaciones: Lake Nona, Downtown Orlando, Lake Underhill, Waterford Lakes, Ocoee (W. Colonial Dr), Metrowest, Hoffner Ave (Edgewood), Curry Ford West y Apopka, FL.

Nuestro objetivo es llevar deliciosos y muy buscados pasteles, así como alimentos horneados y fritos típicos de Colombia y otros países latinoamericanos, a un entorno relajado, moderno y elegante. Combinado con una de nuestras exquisitas bebidas de café, chocolate caliente o batidos de frutas, nuestra meta es crear una marca reconocida por su dedicación a brindar a nuestros clientes una experiencia única cada vez que prueban un artículo de nuestro menú.

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Mecatos Cafe in Orlando creates an inviting environment where a great cup of coffee can be accompanied by delicious Colombian based baked foods, hot bites and desserts.

We currently serve Central Florida with 9 locations, Lake Nona, Downtown Orlando, Lake Underhill, Waterford Lakes, Ocoee (W.Colonial Dr), Metrowest, Hoffner Ave(Edgewood, Curry Ford West and Apopka FL.

We aim to bring delicious and highly sought after pastries, baked and fried foods typical of Colombia, and other latin american countries to a relaxed, modern and sleek setting. Combined with one our exquisite coffee drinks, hot chocolate or fruit smoothies, our goal is to create a brand recognized for its dedication to provide our customers with a unique experience every single time they try an item on our menu.