Assistant Manager (Bilingual Spanish) - Ventana

Location: 555 Spring Valley Road, Dallas, TX 75254

Property: Ventana Apartments Homes

Property Size: 270 units

Employment Duration: Regular, Full time

Salary: $23/hour + bonus + benefits + housing discount

Schedule: Monday-Friday 9am-6pm, Sunday, as needed

Must be bilingual Spanish

Assistant Property Manager – Grow, Lead, Impact

About the Role

Our Assistant Property Managers balance the details that make a community thrive. You’ll support delinquency, reporting, and resident engagement while building the leadership skills to grow your career.

What You’ll Do

• Assist with resident accounts, rent collection, and reporting.
• Support leasing and retention efforts.
• Deliver excellent service, quickly resolving issues.
• Partner with the Property Manager on daily operations.

Your Impact

• Assist the Property Manager/team in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

What We’re Looking For

• Minimum 1 year experience in as an Assistant Manager in property management.
• Organizational and administrative strengths.
• Great customer service and communication skills.
• Comfort with financial tasks and software systems.
• Bilingual Spanish, required.

Benefits:

• Renewal and Leasing bonus
• Housing discount
• Paid time off
• Paid holidays
• Birthday holiday!
• 401k matching
• Medical (free medical for employee plan)
• Dental
• Vision
• Paid volunteer time off
• Flex spending account
• Health savings account
• EAP
• Growth opportunities!

Why Join Us?

Ever evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to strengthen communities. This isn’t just about fixing things; it’s about strengthening communities and building trust. You’ll be living our values daily, showing integrity, joy, and excellence while ensuring every resident feels at home.

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#HP