Assistant Manager – Leadership Track
Scenthound | Carmel & Zionsville
This Is Not a Shift Lead Role.
We’re hiring a performance-driven Assistant Manager who wants to run a business — and earn the right to become a General Manager as we expand. If you are competitive, KPI-focused, and energized by building strong teams and driving sales results, this role was built for you.
What You’ll Be Responsible For
You are the operating leader when the GM is offsite.
You will drive:
Team Performance
Hold the team accountable to service and safety standards
- Coach and develop employees daily
- Set the pace for energy, urgency, and professionalism
- Maintain high standards — no tolerance for mediocrity
Sales & Revenue Growth
- Drive membership conversion and rebook rates
- Increase average ticket and service upgrades
- Lead consultative sales conversations with dog parents
- Coach team members to confidently sell wellness memberships
Operational Execution
- Protect labor efficiency and scheduling accuracy
- Maintain strict sanitation and safety compliance
- Solve problems quickly and independently
- Ensure the Scenter runs on-time and at high quality
What Success Looks Like
- Membership growth month over month
- Strong team morale and low turnover
- Clean audits and operational consistency
- KPIs trending in the right direction
- A team that performs better because you’re leading it
Who Thrives Here
- Leaders who want a fast path to General Manager
- Competitive individuals motivated by bonuses and results
- Detail-oriented operators who take ownership
- Sales-minded professionals comfortable asking for the business
- People who hold themselves — and others — to high standards
If you’re looking for an easy job, this isn’t it.
If you’re looking to build leadership experience and grow with a scaling organization, this is the opportunity.
Requirements
- 1–3+ years management or supervisory experience
- Strong customer-facing background (retail, restaurant, fitness, etc.)
- Sales experience (membership or recurring revenue preferred)
- Ability to lift 70 lbs and stand for extended periods
- Reliable transportation
Compensation & Growth
- Competitive hourly pay (weekly payroll)
- Monthly performance-based bonus tied to KPIs
- Merit-based raises
- Complimentary membership
- Clear path to General Manager and Area Leadership
We are expanding in Indiana. High performers will grow with us.