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Skills
Corrective Actionunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Equipment Maintenance/Repairunmatched
Financial Managementunmatched
Food Presentationunmatched
Food Servicesunmatched
Interviewing Skillsunmatched
Inventory Levelsunmatched
Leadershipunmatched
Operational Communicationsunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Revenue/Sales Reportingunmatched
Sanitationunmatched
Time Managementunmatched
Writing Skillsunmatched
Description
Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality.
Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations.
Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
Train, instruct, and assess performance of job duties.
Proactively respond to inquiries and needs of employees and customers.
Ensure accurate time management for employees.
Assign and reassign employees to meet operational needs.
Perform and carry out annual evaluation of those whom they supervise.
Understand and demonstrate pro-active fiscal management responsibilities.
Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol.
Ensure high quality food presentation, sanitation, and customer satisfaction.
Ensure proper inventory levels as assigned.
Supervise and monitor cashier functions, operation, and reports before,during, and after meal periods.
Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
Assist with planning and execution of special events and catered functions.
Perform other related duties as assigned.
Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.