Company Description
Locally Owned by Franchisee Next Level Pizza Company, LLC. d.b.a Dominos Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about delivering a great customer experience to not only YOU but the customers we make, bake, and take pizzas too!
Job Description
A Dominos Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.
Key Responsibilities
Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
Assist with staff scheduling, labor management, hiring, training, and record-keeping.
Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.
Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
Qualifications
Key Responsibilities
Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
Assist with staff scheduling, labor management, hiring, training, and record-keeping.
Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.
Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
Having reliable transportation and ability and desire to deliver is a strength.
Additional Information
Excellent interpersonal and communication skills to interact with staff and customers.
Ability to work efficiently and effectively in a high-pressure, fast-paced setting.
Detail-oriented with strong organizational abilities for managing various tasks.
Previous experience in food service or retail management is often preferred.
Strong ability to lead, motivate, and manage a team effectively.