Administrative Skills, Catering Services, Coaching, Communication Skills, Financial Administration, Food Safety, Hospitality and Tourism, Leadership, Maintain Compliance, Mentoring, Multitasking, Operational Support, Operations, Operations Management, People Management, Point of Sale (POS) Systems, Regulations, Restaurant, Safety Compliance, Systems Administration/Management, Team Building, Team Lead/Manager, Team Player, Training/Teaching
Assistant Manager FOH
This Assistant Front of House (FOH) Manager position focuses on operational leadership, guest services, and team development. Responsibilities include managing daily shifts (open/close), mentoring staff, enforcing food safety, and handling cash procedures, alongside delegating tasks and communicating with upper management to ensure smooth, efficient restaurant operations.
Key Responsibilities
- Shift Management & Operations: Oversee daily FOH operations, including opening/closing the restaurant, running breaks, managing transitions, and ensuring compliance with food safety and health regulations.
- Team Leadership & Training: Train, mentor, and schedule team members, providing in-the-moment feedback, coaching, and assigning daily/weekly cleaning tasks.
- Guest Experience & Communication: Resolve guest questions and complaints professionally, act as the Manager on Duty (MOD), and communicate effectively with Directors.
- Financial & Administrative Tasks: Verify opening cash, prepare cash drawers/belts, verify $50/$100 bills, and log phone calls/catering orders via the nation app.
- Operational Support: Provide PIN verification for cashiers, manage POS systems, and ensure the team is "ready for transitions".
Qualifications
- 1+ years of leadership/supervisory experience in hospitality, quick service, or casual dining preferred.
- Proven ability to train, mentor, and build teams.
- Strong communication and multitasking skills in high-volume environments.
Physical and Scheduling Demands
- Must be able to work a flexible schedule, including days/ nights, and weekends.
- Ability to work in a fast-paced environment.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Type
Full time, Part timeSchedule
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