Assistant Manager - FT 8047

Summary/Objective:

The Assistant Manager is responsible for assisting senior leadership in a FullSpeed Automotive facility to ensure it delivers the highest operational standards and offers excellent customer experience.

The Assistant Manager aids in ensuring customer service expectations are met, meeting sales goals, controlling costs, and managing profitability. They also ensure that the Center team members are trained and technically proficient, while maintaining workplace safety, maintenance standards and assistance in building a culture of teamwork and customer service.

Duties and Responsibilities

• Preferably at least 1 full year in Automotive Retail Leadership and in leading and training people.
• Engage customers by building relationships that make them feel like guests in our location.
• Attract and manage local fleet businesses, while taking care of our local customers.
• Meet or exceed sales goals daily by completing accurate vehicle health checks and using FSA tool systems provided for every customer.
• Ability to complete computerized work schedules, performance plans, opening and closing procedures with ease
• Assist in overseeing daily operations, service bay organization, store readiness and inventory management.
• Acts a go getter by delivering results but always wanting to do more for the customer and your team.
• Proficient in technology and capable of using our computer systems.
• Pit Crew Certified (internal candidates)
• Excellent communication skills that are professional and respectful to meet the needs of customer and team members interactions
• Strong logical thinking, business acumen skill set and mathematical common sense.
• Ability to deliver exceptional customer experience with honesty, humility and integrity.
• Ability to adapt to the constantly changing demands of the automotive service industry, flexibility to meet the customers' needs.
• Implement and maintain safety protocols to ensure a secure and hazard-free workplace, including compliance with OSHA standards and conducting regular safety inspections. Safety is not just a priority; it is a part of our foundational success.
• Assists in monitoring and enforcement of all security measures to protect company assets, customer vehicles, and the overall facility.
• Ensure company safety, environmental, and employment standards in accordance with local and national governance.

Why join us?

• Medical, Dental and Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• Paid time off
• 401(k) (with employer match)
• Bonus Plan
• Employee Discount Program
• Growth Opportunities

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

QUALIFICATIONS

Required

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.

• Strong communication and interpersonal skills, with the ability to lead and motivate a team.

• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.

• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.

• Valid drivers license with a clean driving record.

• Ability to stand for extended periods and lift up to [50] lbs as needed.

• Availability to work flexible hours, including weekends and some holidays.

• High school diploma or equivalent required.

Preferred

• Prior experience in quick-lube, automotive service, or a related industry.

• Basic knowledge of automotive maintenance services (oil changes, fluid checks, filters, etc.).

• Experience supervising or training team members in a retail or service environment.

• ASE certification(s) or willingness to obtain certifications as required by brand standards.