Accounting, Communication Skills, Computer Skills, Conflict Resolution, Credit and Collections, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, E Programming Language, Financial Reporting, Flexible Spending Accounts, Hospital, Insurance, Interpersonal Skills, Marketing, Microsoft Excel, Microsoft Word, Organizational Skills, Past Due Accounts, Problem Solving Skills, Property Management, Reimbursement, Rentals, Reporting Skills, Team Player, Vision Plan
FIRST PACIFIC
Fun Inspire Respect Service Team
First Pacific is the best and we want the best of the best to join our team!
As our Assistant Manager you'll have the opportunity to work side by side with the manager to maximize income while providing excellent customer service. While helping lead the staff to meet the needs of our future and current residents, you will be expected to aggressively collect income, provide financial reporting, and assist in day-to-day operations. Knowledge is power and we’ll support you to allow you to crush your goals.
A Day in the Life:
The Assistant Manager is responsible for being a primary first contact for resident payments and conflict resolution. This includes rental payments, bad debt collections, delinquency and finding new and innovative ways to grow other income. Assisting with move-in procedures as well as leasing as needed to support the manager for the overall success of the community. Are you a team player? Then this is the career for you.
Assistant Manager must haves:
- Computer literacy in MS Word, Excel, e-mail and a familiarity with the internet required.
- Effective communicator with strong interpersonal skills
- Ability to problem-solve and make decisions
- Detail oriented with excellent organization skills
- Delinquency, leasing, renewals, customer service , & marketing skills
- Yardi/CRM experience a plus
- Accounting background preferred
- Valid Drivers License & Proof of Insurance
- Minimum 2 years property management experience
- Ability for Saturday Rotation
Full Suite of Benefits including:
- Medical, Dental, and Vision plans with voluntary benefits like Accident, Hospital Indemnity, and Critical Illness coverage
- Additional benefits including EAP, Pet Insurance, Identity & Theft Protection, and Home & Auto Insurance
- Spending Accounts – FSA, and DCFSA options available
- 401(k) Program with company participation
- 13 Paid Holidays and Flexible Paid Time Off
- Monthly Leasing Commissions & Quarterly Bonus Potential
- Anniversary Bonus, Holiday Bonus, Anniversary Day Off and Birthday Day Off
- Up to $50/month wellness reimbursement
- Professional Development through E-learning, tuition reimbursement, and more!
- Generous Housing Discount for on-site employees
- Volunteer Program – Give back to your local community
- Employee Perks – Team-building activities, Free Friday Lunches, and more!
First Pacific is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. First Pacific participates in the E-Verify program.
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Lake Forest - Grand Rapids, MI