Directs the operation of an assigned unit by performing the following duties.
Essential Duties and Responsibilities
These include the following:
• Assist in the achievement of budgeted sales and profits.
• Develop and maintain professional functional working relationships with IHOP restaurant
hourly Team Members, Corporate and Regional Team Members, and guests.
• Implement IHOP 101 Training program for all restaurant hourly Team Members to improve
unit
operations and the guest experience.
• Assist in the execution of annual financial, local restaurant marketing, guest service and
human resource objectives, strategies and tactics for assigned unit, in accordance with the
current IHOP Standard Operating Procedures (SOP) and the current operations plan.
• Comply with federal, state and local regulations that are applicable to assigned unit.
• Assist in the recruitment, training and retention of Team Members in accordance with the
current SOP and operations plan for the assigned unit.
• Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen and
miscellaneous supplies.
• Ensure the proper operational condition of equipment, building structure and premises
according to federal, state and local regulations and the SOP.
• Ensure safety and sanitation practices are maintained according to federal, state and
local
regulations and the SOP.
• Assist in maintaining safe and secure restaurant.
• Assist in completion of all required reports and paperwork.
• Perform other duties as assigned.