Assistant Manager II - ANC

Assistant Manager II - ANC

Application Deadline: 31 August 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: R2-51_5000 W INTERNATIONAL

Reporting To: Operations Manager

Compensation: $60,000 - $65,000 / year

Description

The Assistant Manager is responsible for supporting and, when delegated, leading the overall management of a parking facility. This role supervises staff, manages operational processes, and exercises independent judgment in staffing, client relations, and financial performance. The Assistant Manager acts as second-in-command and assumes full operational responsibility in the absence of the Operations Manager.

Key Responsibilities

• Supervise and manage location staff, including delegating tasks, coaching, conducting performance evaluations, and ensuring compliance with company standards.

• Participate in hiring decisions, including interviewing, selecting, and onboarding new employees; make recommendations for promotions and terminations.

• Assist in scheduling and workforce planning to ensure adequate coverage and operational efficiency.

• Serve as a primary point of contact for clients and property managers when delegated; attend meetings and resolve client concerns to maintain strong relationships.

• Monitor and manage facility maintenance and safety standards, including overseeing maintenance projects and ensuring timely completion.

• Oversee ticket inventory, cash flow, audits, and loss prevention strategies; implement corrective actions as needed.

• Review and analyze daily, weekly, and monthly operating reports; make operational adjustments to achieve budget goals and improve profitability.

• Exercise discretion and independent judgment in resolving escalated guest concerns, operational issues, and staffing challenges.

• Respond to incidents and accidents promptly, ensuring compliance with safety protocols and reporting requirements.

• Communicate professionally with guests, clients, and team members at all times.

• REQUIREMENTS:

• Valid Driver''s License and good driving record.

• PHYSICAL DEMANDS:

• Ability to stand, walk, and move around the facility for extended periods.

• Ability to lift up to 25 lbs occasionally.

• Ability to drive

WORKING CONDITIONS:

• Outdoor and indoor environments; exposure to weather conditions.
• Fast-paced, customer-focused setting.

Skills, Knowledge and Expertise

• High school diploma or equivalent; some college preferred.
• 1-2 years of experience in parking operations, hospitality, or customer service.
• Previous supervisory or lead experience preferred.
• Strong communication and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits

Join our team and enjoy an outstanding benefits package, including:

Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones