Assistant Manager II, Retail Golden Gate Bridge Welcome Center Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties, north and south of the Golden Gate Bridge, and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, all working to connect people to parks, in support of our vision Parks for All Forever. Join us. The Interpretive Centers and Sales Branch is responsible for developing and operating Interpretive Centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise alongside changing park exhibits. The Branch develops park books, maps, interpretive, and branded products. It also manages warehouses and distribution, operates the Muir Woods Fee Collection program, and develops products for the Conservancy wholesale and online sales programs. Interpretive Centers include Alcatraz Park Stores, Muir Woods Visitor Center, Lands End Lookout, The Warming Hut, Fort Point Park Store, Presidio Visitor Center, and the Golden Gate Bridge Welcome Center. Position Overview: This is a non-exempt, regular, full-time, benefited position working 40 hours per week and at least one weekend day in addition to most holidays. Work is performed at the Golden Gate Bridge Welcome Center, a busy Interpretive Center on the Visitor Plaza of the Golden Gate Bridge. Work includes walking to other sites within the Presidio as well as visiting other Park sites to develop familiarity and knowledge that we share with our visitors. Employees of the Parks Conservancy are expected to wear a uniform and to adhere to professional appearance standards. We are seeking an enthusiastic and qualified person to fill the position of Retail Assistant Manager II (Assistant Manager) at the Golden Gate Bridge Welcome Center. The Assistant Manager supports the Manager in all aspects of operations at the Welcome Center. A wide range of responsibilities include training staff and maintaining a positive, safe, and inclusive work environment. The Assistant Manager is a leader who provides orientation and interpretive training for our team and promotes the Parks Conservancy mission and vision of Parks for All Forever. In addition, the Assistant Manager helps the manager control expenses and achieve the highest sales potential for our site. The Assistant Manager maintains and troubleshoots the retail POS system and uses the Inventory system to analyze reports to help us maximize revenue and profit for the Parks. The Assistant Manager always represents the Parks Conservancy positively and promotes visitor satisfaction and effective collaboration with the National Park Service, the Presidio Trust, and the Golden Gate Bridge Highway and Transportation District. Through our culture focused on Courtesy, Safety, Efficiency, Story, and Inclusivity, the Assistant Manager helps to build a community dedicated to protecting and conserving our Parks for the future. Reports To: Retail Manager II Supervises: 3 Team Leads, 3 Sales Associate II, 12-15 Sales Associate I Essential Functions and Responsibilities:
Knowledge, Skills, and Abilities:
Education and Experience:
Health and Safety: It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules. Physical Requirements and Work Environment:
Pay Rate and Benefits: Pay rate is $33.50 per hour. Benefits include a competitive suite of medical, dental, and vision plans; up to 3 weeks of paid vacation plus holidays, personal, and sick days; a 403(b) retirement plan (3% non-elective employer contribution); Employee Assistance Program; employer-matched Commuter Program; employee discounts, and more. Deadline Requirements: Position will remain open until it is filled
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply. |
| Location | San Francisco, California |
| Website | https://www.parksconservancy.org/careers |
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