As a leader of your store's operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy's Frozen Custard. Andy's is a great place to work and our employees love what they do!
Responsibilities and essential job functions include (but are not limited to) the following:
Ability to manage effectively in a fast-paced environment
Interpersonal skills
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Strong operational skills in a customer-service environment
Strong problem-solving skills
Team-building skills
Strong leadership skills, with the ability to coach and mentor others
Ability to plan and prioritize workload
Ability to handle confidential and sensitive information
Andy's Frozen Custard® is an equal opportunity employer
Andy's Frozen Custard has always been fanatical about custard, and has served it with pride since 1986. For more than three decades, only the freshest ingredients have been used for a frozen custard experience you can’t get anywhere else.
The Andy’s Frozen Custard tradition started in Osage Beach, Missouri when John and Carol Kuntz embarked on a new frozen custard endeavor. Their treat quickly became a legend at the lake, and soon took nearby Springfield, Missouri by storm.
It was at the original Springfield location where John and Carol’s son, Andy, and his wife Dana, worked long hours learning the business from the ground up. Their fanaticism for a supreme product and unmatched customer service never wavered. Always striving to expand and improve Andy’s Frozen Custard, they have taken the brand to new heights, with locations throughout Missouri, Arkansas, Oklahoma, Texas, and Illinois, with plans for locations in Kansas, Tennessee, Colorado, and Florida.
These shops offer customers near and far, from its Osage Beach roots, a slice of hometown Americana where it’s fun to be a kid for a while. At the heart of each Andy’s is a fun work environment, where everyone shares in the fanaticism that brought Andy’s to life, and keeps it going strong.
A unique but simple approach has been used to achieve such great success; hire great people, and treat them right. John and Carol's philosophy was always, "If you are in the service business, you have to hire people that have a strong desire to serve. Pay them above average, train them well and demand nothing but the best."
John, Carol, Andy, and Dana have been able to make Andy's Frozen Custard the largest dessert only franchise in the world! Andy's can now be found in 5 states, and has nearly 30 locations.