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Assistant Manager

Sonic Drive In

Lafayette, LA

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JOB DETAILS
SKILLS
Cleaning Equipment, Coaching, Communication Skills, Conflict Resolution, Cook Dishes, Cost Control, Customer Support/Service, Federal Laws and Regulations, Housekeeping/Cleaning, Leadership, Maintain Compliance, Mathematics, Multitasking, Operational Strategy, Operations Management, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Quality Metrics, Regulations, Restaurant, Retail, Retail Management, Safety/Work Safety, Sales, Sanitation, Standard Operating Procedures (SOP), State Laws and Regulations, Time Management, Workplace Issues, Writing Skills
LOCATION
Lafayette, LA
POSTED
Today
Position:Assistant Manager

Immediate Supervisor: General Manager

Position Summary: Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift.The Assistant Manager must follow standard operating policies and procedures.

Essential Job Duties:
  • Train, manage, direct, coach, lead, and assign drive-in employees during shift
  • Lead and manage drive-in operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Handle and properly escalate employee issues/concerns
  • Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
  • Assist with preparation and maintenance of drive-in records
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
  • Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance
ADDITIONAL DUTIES:
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required
Time/Shift Expectations: Flexible work schedules, irregular hours; days, nights; weekends; and holidays

Qualifications and Job Requirements:
  • Experience
  • At least 2 years of restaurant management experience or one year of retail management experience preferred
  • Experience running a restaurant shift without supervision
  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

About the Company

S

Sonic Drive In

As a team member you will be part of a unique concept that offers a great menu, energetic environment and is focused on guest service. With 95 locations in South Carolina, North Carolina, Georgia, Kentucky, Virginia, Delaware and Maryland, we are looking to continue expanding over the next couple years so there is plenty of room for advancement. We are a local franchise group that lives in the area and is very much involved in Sonic Drive-In. We are dedicated to utilizing Sonic growth to provide personal and professional growth opportunities for the people of Sonic. The pride, dedication, professionalism and expertise of Sonic employees are valuable resources, which we will continue to support and reward.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Food and Beverage Production
WEBSITE
https://irons.peoplematter.jobs

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