SUMMARY OF RESPONSIBILITIES
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our leaders are key to delivering on this promise which is driven by our four values: Relationships Rule, Think Bigger, All in, High Five. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Cafe Assistant Manager.
ESSENTIAL FUNCTIONS
- Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Cafe fun and different and means having energy and creating a positive atmosphere).
- Provides leadership and verbal direction to crew members.
- Ensures quality product is delivered to the customer every time.
- Supports and works closely with the general manager through daily shift tasks.
- Assists the general manager with stocking & inventory counting.
- Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
- Knowledgeable and proficient in all positions within the café.
- Successfully completes the Cafe Basics Training Program & stays current on our online training platform, The Blend.
- Completes Serv Safe Class & Maintains Serv Safe Certification.
- Ensures each position is operating to Tropical Smoothie Cafe’s standards.
- Trains and coaches crew members during each shift to ensure brand standards are upheld.
- Enjoys working in team environments.
- Uses tools to accomplish goals, manage labor and control inventory.
- Performs any additional tasks necessary to run the café.
REQUIRED EXPERIENCE AND SKILLS
- A minimum of 1 year in the restaurant industry.
- Experience in a leadership role or position.
- Stable work history.
- Self-motivated and possess a strong desire for professional growth.
- Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
- Continuous standing and walking throughout the duration of each shift.
- Constant face-to-face interactions with crew members and customers. ·
- Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
- Safely navigate in a fast-paced café environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
- Most shifts are between six to eight hours, but this may vary.
- Assistant Managers can expect to have some early mornings, late evenings, weekend and/or holiday hours with additional opening/closing responsibilities.
- Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions with team & customers
- Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
- Fun, fast-paced, upbeat environment with no fryers!
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Referral program
- Employee discount
- Paid training
- Other