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Skills
Coachingunmatched
Communication Skillsunmatched
Cost Controlunmatched
Fast Foodunmatched
Food Safetyunmatched
Operations Processesunmatched
Resolve Customer Issuesunmatched
Safety Processunmatched
Safety Trainingunmatched
Salesunmatched
Staff Policiesunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Training/Teachingunmatched
eLearningunmatched
Description
As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
Transition into opening/closing duties.
Make guests really happy by providing great guest service.
Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members
Know and uphold standards for product quality
Work the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotions
Execute and support all food safety requirements and practice
Control food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling procedures
Complete additional e-learning as required
Requirements:
Great communication skills to communicate effectively with guests and co-workers
Must have a positive attitude and ethics which support our values and culture.
Must be a strong team player.
Ability to train and coach others.
Ability to stand/walk for up to 8-10 hours per day.
The ability to lift up to 55 pounds.
The ability to push and pull up to 55 pounds.
The ability to squat or crouch to lift items from floor level.
Ability for twisting of the back up to 90 degrees left and right.
Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.
The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. Within just a matter of months, the couple was married. We continue to be a family owned business that believes in hard work, having fun and making it so every family can afford pizza night.