As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing merchandise standards and execution, supporting operational excellence, and driving sales-building programs that enhance the customer experience.
In this role, you will help lead the store team in delivering strong merchandise presentation, consistent execution, outstanding customer service, and performance results aligned with company standards.
Own in-stock levels through effective merchandise replenishment activities.
Maintain high merchandise presentation standards throughout the store.
Actively lead the team in planning and executing merchandise and visual elements.
Ensure company merchandising standards are consistently executed.
Model, coach, and hold the team accountable for delivering outstanding customer service.
Oversee the Manager on Duty program to ensure associates are engaged and customers are serviced appropriately.
Support sales-building programs that improve the customer experience and drive profitable sales growth.
Reinforce performance expectations through consistent coaching and follow-up.
Support Omnichannel initiatives to further drive sales and customer service.
Own training and coaching related to Omnichannel processes and execution.
Ensure associates understand and execute Omnichannel standards consistently.
Drive sales growth in Fine Jewelry, Window, and Mattress businesses by leading and engaging associates.
Own the planning and execution of special events within specialty businesses.
Partner with store leadership to identify opportunities and improve specialty business performance.
Partner with the store management team to source and hire talent for hourly positions.
Play an active role in training, coaching, and developing associates.
Provide in-the-moment feedback and address performance issues as needed.
Support associate engagement and development through consistent leadership presence.
Consistently meet established performance standards, including but not limited to:
Shrink and safety initiatives
Omnichannel execution
Scheduling efficiency
Associate relations and engagement
Customer service
Profitability
Productivity
Attendance
Eligibility for bonus under the Management Incentive Plan.
A competitive benefits package, if eligible, including:
Medical, dental, and vision benefits
Term life insurance
Paid vacation and holidays*
401(k) with company match
Associate merchandise discount across all Catalyst Brands
All associates are eligible for an associate discount on merchandise at Catalyst Brands.
For paid holidays, associates who are eligible for paid vacation are also eligible for eight paid holidays during the calendar year. Store hourly associates scheduled to work on a designated holiday will receive additional compensation.
*For paid vacation days and eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.
Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features the legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands operates approximately 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. Catalyst Brands also serves leading wholesale accounts in North America and beyond.
For more information, visit www.catalystbrands.com.
Pay Range: USD $43,400.00 - USD $62,000.00 /Yr.
We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.
Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.