Assistant Manager

Domino's Pizza LLC

Naperville, IL

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JOB DETAILS

SKILLS

Administrative Skills, Banking Services, Cash Management, Communication Skills, Corporate Policies, Cost Control, Customer Experience, Customer Satisfaction, Customer Support/Service, Delivery Driving, Detail Oriented, Fast Food, Food Quality, Food Safety, Food Services, Interpersonal Skills, Inventory Management, Leadership, Maintain Compliance, Marketing, Meet Sales Quota, Operational Support, Operations, Organizational Skills, Policy Implementation, Problem Solving Skills, Profit & Loss, QoS (Quality of Service), Quality Management, Record Keeping, Regulations, Resolve Customer Issues, Retail Management, Safety Compliance, Sales, Service Delivery, Team Lead/Manager, Technical Operations

LOCATION

Naperville, IL

POSTED

Today

Company Description

Locally Owned by Franchisee Next Level Pizza Company, LLC. d.b.a Domino's Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about delivering a great customer experience to not only YOUbut the customers we make, bake, and take pizzas too!

Job Description

A Domino's Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.

Key Responsibilities

Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

Store Support:

Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.

Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Qualifications

Key Responsibilities

Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

Store Support:

Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.

Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
Transportation & Abiltiy to Deliver

Having reliable transportation and ability and desire to deliver is a strength.

Additional Information

Communication:

Excellent interpersonal and communication skills to interact with staff and customers.

Fast-Paced Environment:

Ability to work efficiently and effectively in a high-pressure, fast-paced setting.

Organizational Skills:

Detail-oriented with strong organizational abilities for managing various tasks.

Experience:

Previous experience in food service or retail management is often preferred.

Leadership:

Strong ability to lead, motivate, and manage a team effectively.

About the Company

Domino's Pizza LLC

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