Assistant Manager - Pandora Boutique, Springfield Town Center

Reeds Jewelers Inc

Springfield, VA

JOB DETAILS
SKILLS
Coaching, Corporate Policies, Customer Experience, Customer Relations, Customer Support/Service, Entrepreneurship, Exceeded Sales Goal, Global Branding, Leadership, Maintain Compliance, Mentoring, Operations, Performance Analysis, Performance Metrics, Process Improvement, Retail, Retail Management, Revenue Growth, Sales, Stewardship, Sustainability, Talent Management, Team Building, Team Player
LOCATION
Springfield, VA
POSTED
30+ days ago

Join us today at our Pandora Boutique!

This location is exclusively Pandora-branded, owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs.

About Pandora Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability-the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry-its about helping customers celebrate lifes moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.

Springfield Town Center Springfield Town Center offers exceptional exposure in Northern Virginia, drawing from the affluent DC metro area with high disposable income and strong luxury retail demand. Living in Springfield provides excellent schools, easy Metro access to Washington D.C., and a variety of outdoor parks and entertainment options. This market offers tremendous potential for retail professionals ready to excel in a competitive, upscale environment.

The Role: Assistant Store Manager Were looking for a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This role is instrumental in driving sales, developing team talent, and ensuring operational excellence while bringing REEDS values to life on the sales floor. Youll help create a culture of passion, integrity, and service where every customer feels valued.

What Youll Do

  • Sales Leadership

  • Partner with the Store Manager to exceed sales goals and KPIs.

  • Be a sales leader and mentor on the floor, leading by example.

  • Drive growth through key product strategies and promotional execution.

  • Foster new and repeat customer relationships through client development efforts.

  • Client Experience

  • Deliver and coach exceptional customer service at every touchpoint.

  • Ensure an elevated and personalized shopping experience.

  • Actively support the team during peak traffic and high-stakes moments.

  • Use feedback to refine store experience and service strategy.

  • Team Development

  • Support hiring and retention of top-tier talent.

  • Mentor team members and provide actionable coaching and recognition.

  • Promote a culture of learning, teamwork, and performance.

  • Help manage training, development, and performance tracking.

  • Operational Excellence

  • Keep daily operations running smoothly and efficiently.

  • Uphold company policies and ensure compliance.

  • Monitor inventory, loss prevention, and store standards.

  • Optimize processes and back-of-house organization.

Our Values We live and lead through REEDS guiding principles:

  • Integrity - Do whats right, always.
  • Performance Excellence - Drive results, embrace growth.
  • Stewardship - Build trust with every action.
  • Professionalism - Lead with confidence and consistency.
  • Entrepreneurial Spirit - Think big, act boldly.
  • Team Orientation - Collaborate and uplift others.
  • Passion - Love what you do and have fun doing it.

About the Company

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Reeds Jewelers Inc