Assistant Manager - Rack ReStore

Job Summary

The ReStore Retail Assistant Manager is responsible for the overall management of the store's day-to-day operations as well as plays an active role in planning for the ReStore's future.

Essential Responsibilies

• Coordinates administrative procedures, policies, including oversight of materials used.
• Recognizes that ReStore is often the first impression of Green Country Habitat for Humanity and ensures Habitat's reputation and helps maintain a clean, well merchandised, and orderly environment.
• Oversees staff and volunteers and ensures all departments are adequately covered.
• Provides quality customer service and handles grievances professionally.
• Facilitates the proper maintenance of building, equipment, and vehicles.
• Ensures compliance with safety standards and accident procedures.
• Helps identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained.
• Participates in developing, rolling out and measuring marketing, advertising, and social media programs to increase donations, sales, and volunteer participation.

Staff & Volunteer Management Responsibilities

• Implements and maintains personnel policies.
• Trains and manages Store staff and volunteers in accordance with policies and ensure staff is well versed about Habitat's program and local activities.
• Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
• Addresses and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
• Resolves situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Director if needed.
• Evaluates staff performance and volunteers in accordance with job descriptions and performance evaluation procedures and recommend performance actions to ReStore Director.
• Attends scheduled staff meetings.
• Works with Volunteer Coordinator in recruiting, training and retaining volunteers.
• Reports to ReStore Director daily about staff and volunteer issues or concerns.
• Provides weekly / monthly reports as directed by the Director Retail Operations.

Finance Administration Responsibilities

• Assist in implementing and monitoring systems for daily cash and credit transactions and deposits. Ensures proper procedures are followed.
• Open and close cash registers ensuring proper procedures are followed.
• Provide accurate accounting records of revenues and expenses as required or requested.
• Approve employee recording of time worked.
• Approve, ensure accurate coding, and submit payable invoices on a timely basis.
• Work in conjunction with the Director of Retail Operations to develop annual operating budgets and recommend capital expenditures.
• Provide backup for cashier when needed.

Policy & Planning Responsibilities

• Helps develop and recommend policy for sales.
• Monitors competitive merchandise market environment (pricing and practices).
• Participates in the development and implementation of short-term and long-term strategies, goals, and objectives.
• Presents all policy proposals to the Director of Retail Operations for approval.
• Work with the management team to develop methods that increase sales and decrease costs.
• Work with marketing team to develop and implement social media strategies to increase brand awareness throughout Green Country Habitat for Humanity.

Additional Responsibilities

• Drives a van or box truck.
• Loads items at the work site in a safe and courteous fashion.
• Assists in unloading truck at Cabinet Shop, following dock guidelines.
• Operates powerlift equipment and various power tools.