Assistant Manager - Restaurant

Theres never been a better time to join TravelCenters of America.

For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance, and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting-edge technology, and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TAs success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company, and shaping TAs future.

Job Summary

TravelCenters of America offers a convenient one-stop shopping experience to our customers. Each location has a plethora of dining options, giving our guests the variety they look for. The Assistant Restaurant General Manager assists the General Manager with operations and marketing functions of the restaurant. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came.

Responsibilities

In this role, you can expect to:

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e., fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.).
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests, coach and performance manage staff according to company policy.
• Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
• Provide great tasting, quality food and a clean restaurant environment for all guests.
• Recruit, hire, train, and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements.
• Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on revenue and profit components.
• Adhere to safety standards and abide by standards of operation, following company guidelines on vendor relationships.
• Assumes duties of any hourly associate position as necessary.

What Were Looking For

Wed like to see:

• A leader who sets the example when working alongside team members.
• The ability to lead, motivate, train, and develop people to unleash the talent within each team member.
• High School Diploma or GED required.
• Supervisory experience in the full-service restaurant industry preferred.
• Exhibit good verbal and written communication skills.
• Ability to work flexible hours, including nights, weekends, and some holidays.
• Proficient in Microsoft Office and operational understanding of POS software.

Benefits

With us, youll enjoy:

• Competitive wages and annual bonus opportunity.
• Medical, dental, vision, and life insurance.
• 401k with a company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• On-site meal discounts.
• A wide variety of discounts on technology, travel, food, and fuel.
• Opportunity for growth and advancement with company-paid training.
• Relocation Assistance (relocation not required).

Pay Range

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities, job duties, requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Work Environment

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending, over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time for any reason.