At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.
Requirements:
- Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
- Experience recruiting, hiring, training & developing employees.
- Experience in growing sales & providing excellent customer service.
- Demonstrated ability to drive operational excellence in both front of the house & back of the house.
- Must have a proven track record of managing cost of goods & labor.
- Strong skills in understanding P&L reports & budgets.
- Basic computer skills, including Microsoft Word, Excel and Outlook.
- Effective verbal & written communication skills.
Duties & Responsibilities:
- Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
- Maintains & exceeds customer expectations to build brand loyalty.
- Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
- Communicates & stays updated on all marketing & promotional materials.
- Executes marketing & sales programs, following appropriate guidelines.
- Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.