Assistant Manager

Goodwill

South Bend, IN

JOB DETAILS
SALARY
SKILLS
Background Investigation, Coaching, Communication Skills, Corrective Action, Customer Experience, Customer Service Management, Customer Support/Service, Driver's License, Insurance, Inventory Management, Leadership, Merchandising, Operations, Operations Planning, Performance Analysis, Presentation/Verbal Skills, Retail, Risk Management, Sales, Writing Skills
LOCATION
South Bend, IN
POSTED
1 day ago

We are looking for a dedicated Assistant Manager to help lead a busy retail store and ensure seamless daily operations. You will manage customer service, inventory, and sales while creating a positive and engaging shopping experience. This role also focuses on coaching and supporting a high-performing team. Reporting to the Store Manager, you play a key role in driving store success, maintaining operational efficiency, and delivering an outstanding experience for every customer. As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Responsibilities: • Oversee and coordinate daily store operations, including sales floor activities, merchandising, inventory management, and customer service • Monitor employee performance, provide coaching and feedback, and support professional development • Monitor and mitigate potential security risks, including internal theft and shoplifting • Keep the Store Manager informed about operational updates, team performance, and any store-related challenges • Assist in developing and executing corrective action plans for operational issues Qualifications: • Experience fostering a positive and productive work environment • Demonstrated leadership experience with the ability to motivate team members and ensure accountability • Reliable transportation, a valid driver's license, and proof of insurance for travel between job sites • Strong verbal and written communication skills for effective interaction with staff, customers, and leadership • Ability to successfully complete a criminal background check and drug screening Compensation: $17 hourly

About the Company

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Goodwill