Assistant Manager - Texas First Rentals

Description

Essential Functions

• Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Supports the successful management of branch operations and personnel
• Assesses daily the need for purchasing equipment through feedback from salesman, CSRs customer feedback, vendor representatives and marketing department product managers
• Assesses and modifies (if needed) weekly sales plans and ensure that they are carried out appropriately
• Ensures on-going compliance with all statutory DOT and safety requirements
• Perform dispatching duties (if needed) Inspect Profit Center yard daily
• Ensures OSRs and CSRs are aware of slow-moving equipment.
• Maintains an open line of communication with the Service Manager, making them aware of all equipment not available for rent
• Oversees team goals, making sure they are met/exceeded, and compliance of company standards are kept through daily management
• Assists with equipment demonstrations and technical support
• Fosters a customer-focused approach to sales and service while ensuring the Branch Yard, facility and staff are professional and presentable
• Ensures accurate financial reporting and budget preparation as well as various reporting, including, but not limited to: daily contract reports/AP on hold/accrual reports/asset disposal report
• Driven and results oriented; business development and KPIs to meet corporate targets
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• Strong technical aptitude and understanding of construction equipment and rental industry
• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Proficiency in MS Office, with an emphasis in Excel and Outlook, and the use of computer applications
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Great attention to detail and solid organizational skills
• Excellent oral and written communication skills
• Exceptional organizational, time management, and multi-tasking skills
• Ability to work with all levels of personnel within the organization and customer operations
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
• Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
• Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
• Ability to listen to and understand information and ideas presented through spoken words and sentences

Requirements

• This position provides support and oversight for the Manager in Training which may include guidance and direction of other employees as it relates to a specific project or deliverables. Responsibilities include, but are not limited to training employees; planning, assigning, and directing work; coaching and development; addressing complaints and resolving problems.

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder
• Be able to safely maneuver and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Safety training required; PPE required outside of office/parking lot area

• This job is generally performed in a professional office environment
• Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
• On occasion time spent in confined spaces and high places.
• Frequently works at fast pace with unscheduled interruptions