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Assistant Mitigation Manager

First Atlantic Restoration

Virginia Beach, VA

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JOB DETAILS
SKILLS
Asset Management, Best Practices, Budgeting, Coaching, Communication Skills, Construction, Corporate Policies, Customer Support/Service, Develop and Maintain Customers, Documentation Standards, Driver's License, Emergency Management, Emergency Services, Establish Priorities, Health Insurance, Healthcare, Industry Standards, Insurance, Interpersonal Skills, Leadership, Mentoring, Microsoft Office, Multitasking, Organizational Skills, People Management, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Production Control, Project Tracking, Regulations, Regulatory Compliance, Reimbursement, Resource Management, Safety Process, Safety/Work Safety, Scholarship, Time Management, Vision Plan, Writing Skills
LOCATION
Virginia Beach, VA
POSTED
24 days ago
Benefits:
  • 401(k)
  • Company car
  • Competitive salary
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • Bonus based on performance

The Emergency Services Assistant Manager will be responsible for assisting the Emergency Services Manager with the production and oversight of all emergency services and environmental projects in accordance with First Atlantic Restoration and industry standards. 


Responsibilities:
  • Lead and support a team of mitigation technicians under the direction of the Emergency Services Manager, ensuring all work meets FAR standards. 
  • Oversee the execution of projects in alignment with priorities and expectations set by the Emergency Services Manager. 
  • This is a hybrid position, requiring daily work in the field, as well as occasional work in the office.
  • Conduct site inspections, assess damage, and develop mitigation plans.
  • Assist the Emergency Services Manager with administering schedule and resource allocation to ensure prompt and efficient service. 
  • Coordinate with the Asset Manager to ensure equipment, supplies, and vehicles are properly maintained. 
  • Enforce safety regulations, company policies, and industry standards.
  • Ensure the team’s compliance with documentation standards on all projects.
  • Maintain communication with customers, insurance adjusters, subcontractors, and internal team members. 
  • Monitor project timelines, budgets, and resources, reporting performance and variances to the Emergency Services Manager. 
  • Train and mentor technicians, especially lead technicians, on best practices, safety procedures and customer service.
  • Address performance and behavioral issues through coaching and redirection, escalating concerns to the Emergency Services Manager when appropriate. 
Requirements:
  • Minimum 2-years experience in emergency services
  • A current driver’s license with a clean driving record
  • Excellent verbal, written, telephonic, and interpersonal communication skills
  • IICRC Certification in Water Damage Restoration
  • Proficient in MS Office, Xactimate, DocuSketch and MICA
  • Excellent knowledge of mitigation and construction processes and equipment
  • Ability to prioritize and manage multiple people and projects while working under deadlines
  • Ability to work and communicate effectively with all FAR team members and departments
  • A positive attitude and professional manner
  • High organization and multitasking skills
  • A self-driven and can-do approach to work
  • A growth mindset
  • Motivational and leadership skills
Benefits:
  • 100% Paid Healthcare Premium
  • Vision Coverage
  • Dental Insurance
  • Vacation
  • 401K
  • Life Insurance
  • Flexible Spending Account
  • Company-paid industry training and certifications
  • Home Ownership Program
  • Scholarship Program
  • Gym Membership Reimbursement Program

About the Company

F

First Atlantic Restoration

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