Additional Information About the Role
At BJC HealthCare, we're dedicated to improving the health and well-being of the communities we serve. As an Assistant Program Manager - Central Staffing Office (CSO), you'll have the opportunity to make a system-wide impact by supporting staffing operations across 12 BJC hospitals and helping ensure exceptional care for our patients.
This unique nursing leadership role partners closely with ICU and hospital leaders to support staffing excellence, workforce initiatives, and operational success. You'll lead a primarily virtual team, oversee staffing and scheduling operations, support employee onboarding and engagement, and contribute to projects that enhance care delivery across the organization. This is an excellent opportunity for an experienced critical care nurse looking to expand their leadership experience and gain broad exposure across one of the nation's leading integrated healthcare systems.
Role Highlights
System-level leadership opportunity supporting 12 BJC hospitals
Collaborate closely with ICU and hospital leadership teams
Lead employee onboarding, coaching, and performance management
Oversee staffing operations, scheduling, and workforce coordination
Support operational improvement and change management initiatives
Hybrid schedule:
Monday: Remote
Tuesday: Off
Wednesday-Friday: Onsite at BJC Commons
Weekly hospital rounding to stay connected with frontline teams
Shared evening, weekend (approximately every 8th), and holiday on-call rotation
PTO starting Day 1 + parental leave
Strong culture of recognition and well-being (BJC Bravo, Thrive, Connections Groups)
Minimum Requirements
If you're a collaborative nurse leader who thrives in a dynamic environment and is passionate about supporting exceptional patient care on a broader scale, we encourage you to explore this unique opportunity with BJC HealthCare.
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose
Oversees the daily clinical operations for BJC's Central Staffing office. Upholds the importance of delivering standardized and reliable care for the clients in our community. Implements processes and programs with staffing offices to ensure clinical staffing is optimized across the system; collaborates closely with the Program Manager for the Central Staffing Office and the BJC Transfer Center to ensure adequate staff to meet capacity demands; and operationalizing a system-wide clinical float pool to support staffing needs, improve workforce retention and decrease agency costs. Is flexible and meets the ever-changing demands of healthcare. Must be forward thinking and able to change course quickly as system needs arise.
Responsibilities
Partners with HSO staffing offices across the system to understand resource needs and assist with problem solving.Works with Program Manager to implement recommendations for standardized departmental staffing, and expense budgets for clinical operations across BJC. Monitors outcomes with staffing and adjusts as needed to meet the clinical demands. Is customer centric and provides consultation with unit-based leaders on scheduling and makes recommendations as appropriate. Forecasts staffing needs and is pro-active in filling requests.Directs the delivery of safe and appropriate care by evidence-based practice, national benchmarks for clinical staffing levels/mixes and quality outcomes. Drives solutions to standardize practices across broader BJC organization. Participates in the development and execution of functional business plans and contributes to the development of functional strategy.Provides daily oversight for the management and ongoing operations of a system-wide central clinical float pool to supplement staffing needs in all BJC HSOs.Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.Supports and assists the growth of existing and new workforce management technologies and processes. Maintains comprehensive understanding of internal and industry standards, as well as of the changing business environment.
Minimum Requirements
Education
Bachelor's Degree - Nursing
Experience
2-5 years
Supervisor Experience
< 2 years
Licenses & Certifications
RN
Preferred Requirements
Education
Master's Degree - Nursing
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
To learn more, go to our Benefits Summary.
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer