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Skills
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Detail Orientedunmatched
Farm Managementunmatched
Financial Servicesunmatched
Insuranceunmatched
Microsoft Windows Operating Systemunmatched
Office Managementunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Salesunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Training/Teachingunmatched
Writing Skillsunmatched
Description
Benefits:
Simple IRA matching
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule
ROLE DESCRIPTION: As Assistant Office Manager - State Farm Agent Team Member with Brian Wiggins - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Brian Wiggins - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service required
Experience in sales required
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Must have current Property and Casualty producer License
Must have current Life and Health producer License
BENEFITS:
Paid time off (holidays, personal vacation and sick days)
Salary plus commission/bonus
Growth potential/opportunities for advancement within the agencies
Retirement plan with company matching contribution