Assistant Operations Manager

Thornton’s Tree Service
  • Abilene, Texas
  • $60,000
  • Quick Apply
3 days ago

Job Description

ABOUT US:
Thornton's Tree, Dumpster & Crane Services is a family-owned company that has served West and Central Texas since 1991. We operate across three lines of business — professional tree care, roll-off dumpster rental, and boom truck crane services — and we're growing. We're looking for an organized, hands-on operator to help us run a tighter ship on equipment and fleet, and to free up capacity on our estimating team.

THE ROLE This is a second layer of operations management — a right hand to our Director of Operations and our ISA-Certified Arborist. The two priorities are building a real preventive maintenance program for our fleet and equipment, and taking on routine estimating, scheduling and customer support so our senior arborist can focus on high-value work. You'll own the maintenance calendar, work the shop's punch list with our mechanic, help price standard tree jobs, support daily scheduling, and help generate off-season work. Over time this role has real room to grow into broader operations leadership.

WHAT YOU'LL DO: 
Equipment, Fleet & Maintenance: 
  • Build and own a written preventive maintenance schedule for the whole fleet — service, greasing, fluids and filter intervals by unit.
  • Run daily pre-trip inspections and make sure they're actually reviewed, not just filed.
  • Maintain a calendar for annual DOT, crane and equipment inspections so nothing lapses.
  • Keep critical wear parts on hand — chipper knives, grinder teeth, hydraulic hose, filters, bar and chain — so a shortage never idles a crew.
  • Work the standing work-order list with our mechanic and confirm repairs are completed.
  • Track repeat failures and cost-per-hour outliers to inform repair-vs-replace decisions.
Safety & Compliance: 
  • Conduct regular crew safety and compliance checks; coach employees and flag issues.
  • Complete required safety documentation.
  • Work toward an appropriate certified tree-care safety qualification.
  • Help lead employee training and safety meetings.
Estimating, Scheduling & Customers: 
  • Price standard tree jobs and communicate directly with customers.
  • Assist with the daily schedule and make sure crews have the right equipment and information.
  • Perform job-site visits and post-job quality-control checks.
  • Follow up with customers to drive satisfaction and strong reviews.
  • Support the operations team and office staff as needed.
Off-Season Work Generation: 
  • Reach out to past customers, apartment complexes, HOAs, churches and commercial accounts during slower periods.
  • Help develop winter work to keep crews productive year-round.

WHAT WE'RE LOOKING FOR: 
  • Hands-on experience with fleet, equipment or facilities maintenance — or a strong desire to build that skill set.
  • Comfortable in the field and in front of customers; tree care, landscaping, construction or related trades background is a plus.
  • Organized self-starter who can own a calendar and follow through without being chased.
  • Clear communicator, comfortable coaching crews on safety and quality.
  • Valid driver's license with a clean driving record.
  • Willingness to work toward a certified tree-care safety qualification.

COMPENSATION & BENEFITS:
  • Starting at $60,000 per year, commensurate with experience, plus benefits. 
  • This is a full-time, year-round position with room to grow as the role and the company do.

Numbers & Facts

LocationAbilene, Texas
Salary$60,000

Skills

  • Arboricultureunmatched
  • Automotive Repair and Maintenanceunmatched
  • Calendar Managementunmatched
  • Car Rentalsunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Constructionunmatched
  • Craneunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Equipment Maintenance/Repairunmatched
  • Follow Throughunmatched
  • Hydraulic Engineeringunmatched
  • ISA Standardsunmatched
  • Landscapingunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Operational Supportunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • Preventative Maintenanceunmatched
  • Quality Controlunmatched
  • Safety Complianceunmatched
  • Safety Trainingunmatched
  • Safety/Work Safetyunmatched
  • Truck Driverunmatched
  • Vehicle Fleetsunmatched

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