2nd Shift Assistant Operations Manager – HPP, Packing & Warehouse
Department: Packing - Warehouse 2 Operations
Company: Four Seasons Produce Co.
Location: Ephrata, PA
Reports To: Packing Operations Manager
Shift: 2nd Shift Mon – Fri (Hours may vary based on operational needs)
Position Summary
The 2nd Shift Assistant Operations Manager is responsible for overseeing and coordinating second shift operations across High Pressure Processing (HPP), Packing Operations, and Warehouse functions. This position provides leadership, direction, and operational support to ensure production goals, food safety standards, quality expectations, customer requirements, and warehouse execution are achieved safely and efficiently.
This role combines leadership, production management, warehouse coordination, customer service, and continuous improvement responsibilities to support overall operational excellence and drive high performance throughout the facility.
Operations Leadership
- Oversee daily second shift operations across HPP, Packing, and Warehouse departments.
- Allocate manpower and adjust staffing levels to maximize labor efficiency and meet production deadlines.
- Lead, coach, mentor, and develop Leads, HPP Operators, Packers, Material Handlers, and support associates.
- Hold teams accountable for productivity, quality, safety, attendance, and performance standards.
- Ensure smooth communication and coordination between Production, Warehouse, Quality Control, Transportation, Maintenance, and Food Safety teams.
- Fill in for Operations leadership when needed.
HPP Operations Management
- Oversee all HPP processes including product staging, basket loading/unloading, HPP cycle execution, lot control, inventory accuracy, and sanitation.
- Ensure HPP cycle records, corrective actions, and production documentation are completed accurately and on time.
- Partner with Maintenance and Food Safety teams on machine checks, troubleshooting, preventive maintenance, and compliance activities.
- Ensure customer specifications, SOPs, and CCP requirements are consistently followed.
Packing Operations Management
- Monitor packing floor operations to ensure proper quality, labeling, packaging accuracy, and productivity.
- Ensure customer specifications and labeling requirements are met.
- Track and monitor job performance, labor efficiency, throughput, and operational results.
- Support training and development initiatives for production associates and line leads.
- Lead continuous improvement efforts related to labor efficiency, workflow, ergonomics, throughput, quality, and waste reduction.
Warehouse Operations Management
- Oversee warehouse execution including receiving, replenishment, product staging, inventory movement, trailer loading/unloading, order picking, and breakdowns.
- Ensure proper use of warehouse management systems, RF scanners, and Vocollect systems.
- Support inventory accuracy and warehouse organization initiatives.
- Ensure safe operation of forklifts, pallet jacks, center riders, pacers, and related equipment.
Food Safety, Quality & Compliance
- Ensure compliance with all food safety, GMP, HACCP, HPP CCP, sanitation, and quality requirements.
- Promote and enforce a strong food-safety-first culture.
- Ensure associates follow all company safety policies and procedures.
- Maintain clean, organized, and audit-ready work areas.
- Support corrective action investigations and implementation when deviations occur.
Leadership & Culture
- Model company values through professionalism, communication, accountability, and integrity.
- Foster a respectful, inclusive, and high-performance work environment.
- Build strong working relationships with internal departments and external customer partners.
- Promote associate engagement, teamwork, and operational ownership.
Qualifications
- High School Diploma or GED required.
- Associate’s or Bachelor’s degree preferred.
- Minimum 3 years of experience in food production, warehouse operations, packing operations, or HPP operations.
- Minimum 2 years of leadership or supervisory experience.
- Experience in perishable food manufacturing or produce operations preferred.
- Knowledge of food safety, HACCP, GMPs, and warehouse operations.
- Strong leadership, organizational, and problem-solving skills.
- Strong communication and interpersonal skills.
- Experience with warehouse management systems, RF scanning, and production reporting systems.
- Ability to effectively prioritize work and manage multiple operational areas simultaneously.
- Bilingual English/Spanish skills preferred.
Physical Requirements
- Ability to stand, walk, bend, and move throughout the shift in a fast-paced production environment.
- Ability to lift up to 65 lbs.
- Ability to work in refrigerated and variable temperature environments.
- Ability to operate powered industrial equipment safely.
- Ability to work evenings, weekends, overtime, and flexible schedules as operational needs require.
Why This Role Matters
The 2nd Shift Assistant Operations Manager plays a critical role in ensuring safe food production, operational efficiency, customer satisfaction, and team performance across HPP, Packing, and Warehouse operations. This position helps drive continuous improvement, operational execution, and leadership development within a growing and strategically important part of the business.
What We Offer
- Comprehensive medical, dental, and vision coverage
- Earned Wage Access - flexible access to wages before payday
- Paid time off and holidays
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Company life insurance & voluntary life insurance
- Short-term and long-term disability
- Additional benefits include tuition reimbursement, wellness program, employee assistance program, Success Coach, and more!
Who We Are
We are a family of companies that focus on wholesale produce distribution and logistics across the Mid-Atlantic and Northeast regions. We partner with local growers to bring fresh organic and conventional produce to our Lancaster County, PA facility. We grade and package fruits and vegetables, sending only the best with our Drivers to deliver to independent retailers, natural food stores, and food co-ops.
We care about our associates and are committed to a healthy, diverse, and inclusive work environment.
All employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, pregnancy or maternity, genetic information, ancestry, marital status, sexual orientation, gender identity, gender reassignment, citizenship status, military status, or any other similarly protected status under federal, state and local laws.
Four Seasons Family of Companies participates in E-Verify. Four Seasons Family of Companies participa en E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.