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Assistant Personal Training Manager

Crunch Fitness - Fitness Growth Capital

Hagerstown, MD

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JOB DETAILS
SKILLS
Business Support, Coaching, Communication Skills, Customer Experience, Customer Retention/Renewal, Customer Training, Exceeded Sales Goal, Fitness, Interpersonal Skills, Leadership, Metrics, Needs Assessment, Onboarding, Organizational Skills, Performance Analysis, Problem Solving Skills, Revenue Growth, Sales, Sales Support, Set Goals, Team Lead/Manager, Training/Teaching, Website Conversion
LOCATION
Hagerstown, MD
POSTED
21 days ago
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Assistant Personal Training Manager (APTM)


Position Overview:
The Assistant Personal Training Manager plays a key role in delivering an exceptional fitness experience while driving personal training revenue and supporting team performance. This position blends hands-on coaching, client engagement, and leadership to ensure both members and trainers succeed.


Key Responsibilities


Client Onboarding & Engagement


  •  Conduct a set number of weekly new client onboarding sessions (scaled based on club size) 
  •  Deliver high-energy introductory sessions that educate clients, build trust, and guide them toward results-driven programs 
  •  Help new members establish clear fitness goals and commit to a structured training plan 
Sales & Revenue Support


  •  Generate personal training revenue through effective consultations and relationship-building 
  •  Identify client needs and recommend appropriate training solutions (1-on-1, small group, specialty programs) 
  •  Support monthly department sales targets and overall club performance 
Team Leadership & Development


  •  Lead by example through strong personal performance and professionalism 
  •  Provide ongoing coaching and feedback to trainers on session delivery and client engagement 
  •  Assist in onboarding and developing new trainers to meet company standards 
Member Experience


  •  Deliver a high-quality, consistent experience for all members 
  •  Build positive relationships and maintain strong communication with clients 
  •  Address member concerns and escalate issues when needed 
  •  Maintain a clean, organized, and professional training environment 
Operations & Performance Tracking


  •  Support tracking of key metrics including sessions delivered, new clients, and trainer productivity 
  •  Ensure trainers are meeting expectations for availability, session completion, and client follow-up 
  •  Actively engage on the club floor to identify opportunities and support overall business performance 
Qualifications


  •  Experience as a personal trainer or in a fitness coaching role 
  •  Demonstrated ability to drive results through client engagement and sales 
  •  Leadership mindset with the ability to motivate and guide a team 
  •  Strong communication and interpersonal skills 
  •  Self-motivated with the ability to operate in a fast-paced environment 
What Success Looks Like


  •  Consistently meeting or exceeding onboarding session targets 
  •  Strong personal training conversion rates and client retention 
  •  Positive influence on team performance and culture 
  •  High level of member satisfaction and engagement 
Ideal Candidate Profile


  •  High energy, positive, and results-driven 
  •  Comfortable balancing coaching, sales, and leadership responsibilities 
  •  Takes ownership of both personal performance and team success 
  •  Thrives in a performance-based, goal-oriented environment 

About the Company

C

Crunch Fitness - Fitness Growth Capital

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