Job Description – Assistant Property Manager

Position Title: Assistant Property Manager
Reports To: Property Manager / Regional Manager
Location: Scatter Sites 
Company: River View Residential LLC

Position Summary

The Assistant Property Manager supports the Property Manager in the day-to-day operations of a multifamily community, ensuring excellent resident service, compliance with company policies, and achievement of ownership objectives. This role assists with leasing, collections, resident relations, vendor coordination, reporting, and affordable housing compliance. The Assistant Property Manager also serves as the acting manager when the Property Manager is unavailable, providing leadership and stability to the on-site team.

Key Responsibilities

Operational Support

• Assist the Property Manager in overseeing daily property operations, ensuring adherence to company policies and ownership goals.

• Support the leasing process, including application processing, lease preparation, renewals, and move-in/move-out procedures.

• Maintain accurate resident and property records in management software (Yardi preferred).

• Monitor compliance with Fair Housing, landlord-tenant law, and all applicable regulations.

Affordable Housing Compliance

• Ensure compliance with all program requirements, including LIHTC, HUD, Section 8, and other affordable housing programs.

• Review and certify resident income, assets, and household documentation for eligibility.

• Maintain accurate compliance files, prepare reports, and respond to audits and agency requests.

• Coordinate with Property Manager, ownership, and compliance staff to ensure timely submission of required reports.

• Educate residents on program requirements and assist with annual recertifications.

Financial Administration

• Collect and record rent, fees, and other payments; monitor delinquencies and assist in implementing collection strategies.

• Review and code invoices, track expenses, and support budget preparation and financial reporting.

• Assist in preparing monthly reports, funding requests, and variance analyses as directed by the Property Manager.

Resident Relations

• Provide exceptional customer service to residents, addressing concerns and service requests promptly and professionally.

• Assist with resident communications, notices, newsletters, and community initiatives.

• Support resident retention programs and renewal efforts to maintain target occupancy levels.

Vendor & Maintenance Coordination

• Coordinate with vendors and contractors to ensure timely completion of services and repairs.

• Process work orders, monitor completion, and follow up with residents to ensure satisfaction.

• Assist in conducting regular property inspections to ensure curb appeal, safety, and compliance standards.

Staff Support & Leadership

• Support leasing and administrative staff with training, guidance, and task oversight as directed by the Property Manager.

• Serve as point of contact for residents and staff in the Property Manager’s absence.

• Foster a positive, team-oriented culture aligned with River View Residential’s standards.

Qualifications

• High school diploma required, Associate’s or Bachelor’s degree preferred.

• Minimum 2–3 years of multifamily property management experience, preferably in an assistant or leasing role.

• Affordable housing compliance experience required (LIHTC, HUD, Section 8, or equivalent).

• Strong knowledge of leasing, rent collections, resident retention, and compliance practices.

• Proficiency in property management software (Yardi preferred) and Microsoft Office Suite.

• Strong communication, organizational, and problem-solving skills.

• Ability to multitask in a fast-paced environment while maintaining attention to detail.

• Familiarity with Fair Housing regulations and landlord-tenant law.

Compensation & Benefits

• Competitive salary commensurate with experience.

• Performance-based bonus eligibility.

• Health, dental, and vision insurance.

• Paid Time Off (PTO) and company-recognized holidays.

• Opportunities for professional development and career advancement into Property Manager role.

About River View Residential LLC

River View Residential is a third-party property management company specializing in multifamily and mixed-use assets, including affordable housing communities. Our team is dedicated to delivering exceptional operational results, strong client partnerships, and outstanding resident experiences. We pride ourselves on professionalism, proactive management, and a commitment to community success.