Assistant Property Manager
This is not a passive management role. The Assistant Property Manager is expected to take ownership of outcomes ina fast-moving, high-accountability environment. The work is demanding, the conditions are imperfect, and the pressure isconstant. Success requires decisiveness, resilience, and a willingness to lead through challenges. Those who succeedwill earn trust, autonomy, and the respect that comes from delivering results when it matters most.
Are you driven by the desire to build wealth and make a meaningful impact? Do you thrive in fast-pacedenvironments, always pushing yourself to grow and improve? Are you looking for an opportunity that challenges you,helps you develop as a leader, and rewards your ambition?
Role: Bilingual Assistant Property Management
Reports to: Property Manager and Senior Asset Manager
Job Type: Full Time, Onsite
Compensation: $58-65k per year, plus bonus incentives
Location: Denver, CO
Benefits: Health, Vision, Dental, Paid Holidays, PTO, 401K
SUMMARY --
The Property Manager (PM) is the on‑site leader responsible for the day‑to‑day operations, financialperformance, and resident experience of IRIS Apartments. This role is highly executed‑focused andaccountable for driving occupancy, controlling delinquency, managing staff and vendors, and ensuringthe property operates in a compliant, professional, and resident‑focused manner. The PM serves as theprimary point of accountability between ownership/asset management and on‑site operations. *Must have appfolio experience*
Success Metrics
Physical Occupancy: 95%+ target
Delinquency: trending downward and within ownership targets
Average days vacant / turn time
Leasing conversion ratios (leads tours leases)
Resident satisfaction and complaint resolution timelines
Core Responsibilities
Leasing & Occupancy
Ensure pricing, concessions, and marketing strategies are aligned with market conditions and ownership direction
Prioritize leasing based on unit mix, demand, and readiness
Maintain accurate availability, photos, floor plans, and listings across all marketing platforms
Delinquency & Rent Collection
Own delinquency outcomes and reporting
Execute consistent outreach cadences (calls, texts, emails, notices)
Manage payment plans and rental assistance processes
Escalate chronic delinquency issues appropriately and in compliance with local regulations
Resident Relations
Serve as the escalation point for resident concerns and disputes
Ensure timely and professional responses to resident inquiries
Oversee renewals, lease compliance, and resident retention efforts
Promote a positive community atmosphere and minimize resident turnover Maintenance & Property Operations
Monitor emergency maintenance response and after‑hours coverage
Conduct regular site walks and identify physical needs or risks
Assist PM with daily, weekly, and monthly maintenance coordination
Team Leadership
Lead, train, and manage on‑site staff (leasing)
Set daily and weekly priorities for the team
Hold staff accountable to performance expectations and service standards Identify training needs and escalate staffing gaps or performance issues
Vendor & Financial Oversight
Own leasing performance and daily leasing activity
Monitor weekly leasing funnel metrics: leads, tours, applications, approvals, move‑ins, and notices
Reporting & Communication
Assist PM in weekly updates to ownership/asset management on:
Occupancy and leasing performance
Delinquency status
Operational risks and action items
Maintenance and CapEx needs
Maintain accurate records in property management software
Qualifications
Bilingual in Spanish and English
2+ years of multifamily property management experience
Proven leasing and delinquency management performance
Experience leading a team to achieve goals. Think like a sports team!
Strong organizational and communication skills
Familiarity with property management software (AppFolio) is a plus.
Knowledge of Fair Housing and local regulation.
Expectations
High accountability and minimal hand-holding
Comfort operating in fast-changing, imperfect conditions
Willingness to make hard calls in the interest of the asset
Resilience under pressure and consistency over time
Reporting Structure
Reports directly to Property Manager/ Senior Asset Management / Ownership
Manages on‑site leasing and maintenance team
This role is critical to stabilizing and improving property performance and requires strong operational discipline, leadership, and communication skills.