INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp & Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one
Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
Retention Committee
JOB SUMMARY AND QUALIFICATIONS:
Assist Associate Director with the responsibilities of the daily operations of the entire property, Associate Director in administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.
WHAT YOU SHOULD HAVE:
1. At least one year HUD property management experience.
2. High School Diploma or its equivalent.
3. Professional certification preferred (COS, ARM, CAM, RAM), but not required.
4. Knowledge of regulations, acts, guidelines, etc., pertaining to state and federally assisted properties.
5. Knowledge of computer operations to include basic data entry.
6. Ability to communicate effectively and maintain good relations with residents and employees.
7. Knowledge of Fair Housing Laws.
RESPONSIBILITIES:
1. Assist Property Manager in ensuring that all bookkeeping, marketing, and lease preparations are performed as required.
2. Ensure proper resident certification and re-certification and compliance with all HUD or appropriate regulatory agency’s requirements.
3. Market the property in accordance with Fair Housing Regulations and the management agent’s guidelines.
4. Submit reports as required by the management agent or mandated by the federal, State, or local government.
5 Maintain office files for all business and financial records. Properly credit the accounts and properly deposit all monies received.
6. Assist Property Manager to inspect property to ensure building and grounds are properly maintained. Take or suggest any actions needed for repair.
7. Respond to all resident requests and complaints.
8. Assist with any other task as assigned.
9. Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.