Affordable Housing, Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, High School Diploma, Interpersonal Skills, Leadership, Leasing, Maintenance Services, Market Surveys, Marketing, Operations Management, Organizational Skills, Property Management, Property Rentals, Record Keeping, Regulations, Rentals, Team Player, Training/Teaching
Position Summary & Primary Responsibilities:
The Assistant Real Estate Manager is responsible for managing all outreach activities with potential residents, including conducting tours, preparing records and traffic date, conducting marketing and market surveys, preparing rental applications, leases and other reports, and assisting residents with questions and service requests. In addition, this position is responsible for the following:
- Provide tours of homes and community to potential residents for purpose of leasing units
- Keeps accurate records of both phone and walk-in traffic utilizing approved phone logs and marketing systems
- Enters property traffic data in computer system daily
- Discusses the advantages of leasing at the property with potential residents
- Conducts market surveys
- Conducts outreach marketing
- Prepares rental applications
- Prepares leases for qualified potential residents
- Completes reports as instructed by Real Estate Manager
- Assists residents with questions, maintenance requests, payment of rent of other requests on a daily basis
- Complies with all Federal, State, and local Fair Housing regulations and ordinances
- Performs other duties as assigned by Real Estate Manager or Operations Leadership
Education & Experience:
- High school graduate or equivalent
- 1+ year of experience in property management, including affordable housing, preferred
Knowledge, Skills & Abilities:
- Ability to maintain a positive, customer-focused attitude
- Enthusiastic team player
- Strong organizational skills and attention to detail
- Exceptional interpersonal skills with the ability to communicate effectively with a wide range of people
- A commitment to excellence in customer service
- Ability to effectively use, leverage, and learn technology platforms