The Assistant Property Manager supports the Real Estate Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.
In addition, this position is responsible for the following:
Supporting daily office operations and ensuring consistent coverage
Assisting with workflows, policies, and acting in the Property Manager role as needed
Work alongside property manager and resident accountant to maintaining accurate resident ledgers; including assisting with resident payment portal set up
Managing delinquency, notices, and payment plans in alignment with company policy
Assisting with eviction processes and monthly financial reporting
Supporting compliance with LIHTC, HUD, and Section 8 program requirements
Processing certifications and maintaining audit-ready resident files
Processing applications, leases, move-ins, and move-outs
Supporting leasing efforts, follow-ups, and occupancy goals
Responding to resident concerns and coordinating conflict resolution
Ensuring timely communication and delivery of notices
Coordinating with maintenance on work orders and unit turns
Tracking work orders and supporting vendor coordination as needed
Maintaining accurate records within property management systems
Assisting with reporting on occupancy, delinquency, and compliance metrics
Supporting team training and reinforcing operational expectations
Performing additional duties and special projects as assigned
Education & Experience
High school diploma or equivalent required
1-3+ years of property management or related experience
Experience with affordable housing programs preferred
Experience with leasing, collections, and compliance processes
Experience with Yardi or similar property management systems preferred
Knowledge, Skills & Abilities
Strong organizational and time management skills
Effective communication and customer service skills
Ability to manage multiple tasks and priorities
Attention to detail, particularly in financials and compliance
Professional demeanor and conduct
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite and property management systems
Work Structure & Expectations
Full-time onsite position
Standard work hours of 8:30 AM - 5:00 PM
Two paid 15-minute breaks if minimum 6.5 hours worked daily and 1 unpaid 30 minute lunch Break. One paid 15-minute break if under 6.5 hours worked daily.
Supports Property Manager in all aspects of property operations
Expected to maintain strong communication with team members and leadership