Accounting, Administrative Skills, Affordable Housing, Communication Skills, Conflict Resolution, Corporate Policies, Customer Support/Service, Detail Oriented, Financial Administration, Financial Compliance, Financial Reporting, Leadership, Low-Income Housing Tax Credit (LIHTC), Metrics, Microsoft Office, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Past Due Accounts, Project Tracking, Property Maintenance, Property Management, Record Keeping, Records Management, Team Player, Time Management
Position Summary & Primary Responsibilities
The Assistant Property Manager supports the Real Estate Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.
In addition, this position is responsible for the following:
- Supporting daily office operations and ensuring consistent coverage
- Assisting with workflows, policies, and acting in the Property Manager role as needed
- Work alongside property manager and resident accountant to maintaining accurate resident ledgers; including assisting with resident payment portal set up
- Managing delinquency, notices, and payment plans in alignment with company policy
- Assisting with eviction processes and monthly financial reporting
- Supporting compliance with LIHTC, HUD, and Section 8 program requirements
- Processing certifications and maintaining audit-ready resident files
- Processing applications, leases, move-ins, and move-outs
- Supporting leasing efforts, follow-ups, and occupancy goals
- Responding to resident concerns and coordinating conflict resolution
- Ensuring timely communication and delivery of notices
- Coordinating with maintenance on work orders and unit turns
- Tracking work orders and supporting vendor coordination as needed
- Maintaining accurate records within property management systems
- Assisting with reporting on occupancy, delinquency, and compliance metrics
- Supporting team training and reinforcing operational expectations
- Performing additional duties and special projects as assigned
Education & Experience
- High school diploma or equivalent required
- 1–3+ years of property management or related experience
- Experience with affordable housing programs preferred
- Experience with leasing, collections, and compliance processes
- Experience with Yardi or similar property management systems preferred
Knowledge, Skills & Abilities
- Strong organizational and time management skills
- Effective communication and customer service skills
- Ability to manage multiple tasks and priorities
- Attention to detail, particularly in financials and compliance
- Professional demeanor and conduct
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and property management systems
Work Structure & Expectations
- Full-time onsite position
- Standard work hours of 8:30 AM – 5:00 PM
- Two paid 15-minute breaks if minimum 6.5 hours worked daily and 1 unpaid 30 minute lunch Break. One paid 15-minute break if under 6.5 hours worked daily.
- Supports Property Manager in all aspects of property operations
- Expected to maintain strong communication with team members and leadership