A global leader in digital services recognised for innovation sustainability and a people-first culture. We feature in the Gartner Magic Quadrant are listed in the Global 100 Most Sustainable Companies and have been named one of Forbes Worlds Best Employers 2025. At Ricoh we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow contribute and make a positive impact while helping to build a more sustainable future.Find your place. Transform your futureOur purpose is centred on understanding and improving how people work. By focusing on real working experiences we support individuals to develop their skills realise their potential and do work that feels meaningful.People transform when they Love What They DoThis belief sits at the heart of The Ricoh Promise. It guides how we recruit how we support our people and how we work together every day creating an environment where you can grow feel valued and make a difference.When you join us you are encouraged to share your ideas challenge the way things are done and work with others to build something better. If you are looking for a place where your voice is heard your development is supported and your work feels meaningful you will feel at home at Ricoh.Lead the day-to-day efficient procurement of third-party IT services from existing suppliers to include effective negotiation compliant processing and on-time deliveryManage the end-to-end order management of internal and external third-party IT services and item requirements seeking to improve order progress communication automate requisition management and regulate authorisation sign-off processes to improve efficiency and customer experienceDevelop and manage an effective process to record cost comparisons per requirement and demonstrate savings achieved through effective sourcing and negotiation to optimise margins and reduce operating costsMaintain acceptable performance levels KPIs to consistently achieve internal and external requirements inclusive of efficient purchase order creation and exceptional order management to ensure on-time delivery and customer satisfactionMaintain strong collaborative relationships with key stakeholders across the business to strategically develop and optimise purchasing processes and toolsLead coach and develop a team of professional employees to ensure levels of expertise meet the current and future needs of the teams department and businessEnsure high employee satisfaction trust and engagement using good people practices aligned to Ricohs core competencies and the departments own valuesProven relevant experience in a procurement function leading activities associated with sourcing or purchasing third party IT services and itemsProven experience of the purchase-to-pay order-processing lifecycle inclusive of clean order managementExcellent knowledge and experience of IT ServicesProven customer service experience with good interpersonal analytical negotiation and conflict resolution skillsExcellent relationship management and proven leadership skills including line management underpinned by being professional and confident in mannerAbility to communicate effectively with internalexternal stakeholders suppliers customers peers senior management and the wider business at all levels of seniorityProven ability to adopt and embrace the management of change and cultureGood knowledge of the Microsoft suite Word Excel Outlook Oracle ERP system and capability to learn the use of other software applications inclusive of purchase-to-payRicohUK