Assistant Registrar for Client ServicesDepartment: EM Office of the RegistrarPart/Full Time: Full TimeJob SummaryThis position will provide oversight to the Client Services Team and will supervise team members. It will serve as a point of contact for escalations. The role includes daily Client Services duties such as providing information to clients, producing transcripts and enrollment verifications, handling Registrar's Office forms, retrieving information from the student information system. The position also assists with daily deposit submissions to the Bursar's Office and ensures Payment Card Industry (PCI) Compliance. It will maintain front office and telephone coverage during all business hours.Preferred QualificationsExceptional customer service and conflict management skills.Action-oriented, highly dependable, and adaptable to changing circumstances.Proficient at engaging others in facilitating decision-making.Familiar with academic records, registration, advising, instructional processes and student information systems in higher education.Knowledge, Skills, and AbilitiesDemonstrated leader with supervisory experience and a strong understanding of policies and procedures affecting service areas.Communicates effectively and confidently while building and maintaining positive working relationships with faculty, academic administrators, systems analysts, and support staff.Collaborates with the team, works independently without ongoing supervision, processes and prepares written information, analyzes complex processes, and develops solutions to problems.Performs effectively under the pressure of deadlines while maintaining discretion when handling confidential materials.Job Close Date08/02/2026EEO StatementThe University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.#J-18808-Ljbffr