Assistant Registrar for Systems Infrastructure

Posting Details

Position Information

Position Number 998916 Functional Title Assistant Registrar for Systems Infrastructure Position Type Staff Position Eclass EP - EHRA 12 mo leave earning University Information

Located in North Carolinas third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The Universitys 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

In support of the mission of UNC Greensboro, the University Registrars Office (URO) fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Position Summary

The Assistant Registrar for Systems Infrastructure plays a pivotal role in managing and maintaining all systems related to curriculum maintenance and changes within the University Registrars Office. Reporting directly to the Senior Assistant Registrar for Systems Infrastructure, this position ensures that essential platforms, including but not limited to Courseleaf, DegreeWorks, Smart Plan, and Banner, operate efficiently and support institutional goals. The Assistant Registrar is committed to providing exceptional service to students, faculty, and staff, maintaining the highest standards of quality and support in all aspects of systems infrastructure.

Minimum Qualifications

• Relevant post-Baccalaureate degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

• Masters degree from an accredited college or university and three years of experience in a registrars office.
• Demonstrated expertise working with Student Information Systems or similar educational administration software.
• Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.
• Familiarity with issues that influence higher education and/or the profession.
• Passion for enhancing the student and faculty experience.
• Attention to detail and commitment to maintaining high standards in recordkeeping and service delivery.
• Adaptability and willingness to embrace new technologies and procedures to improve efficiency and effectiveness.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Excellent verbal and written communication skills.
• Demonstrated commitment to providing outstanding customer service.
• Ability to explain processes and procedures with clarity and accuracy.
• Capacity to work both independently and as part of a collaborative team.
• Knowledge of student information systems or applications such as: Ellucian Banner, National Student Clearinghouse, Leepfrog CourseLeaf, and Degree Audit and experience in a decentralized University preferred.

Special Instructions to Applicants Recruitment Range $59,205 - $60,000 Org #-Department University Registrar's Office - 10204 Job Open Date 05/13/2026 For Best Consideration Date Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt

Key Responsibilities

____

Percentage Of Time 40% Key Responsibility

Curriculum Systems Support and Maintenance

Essential Tasks

• Manage, maintain, and oversee all systems related to curriculum maintenance and changes, including Courseleaf, DegreeWorks, Smart Plan, and Banner.
• Coordinate projects and updates in all related systems with team members
• Collaborate with university stakeholders to ensure systems meet current academic and administrative needs.
• Provide technical support and guidance for system users, including students, faculty, and staff.
• Coordinate system upgrades, troubleshooting, and data integrity checks.
• Develop and implement procedures for effective curriculum management and change processes.
• Ensure compliance with university policies and relevant regulations regarding academic systems and records.
• Serve as a liaison between the Registrars Office and IT or external vendors for systems-related issues.
• Assist in training and onboarding staff members in the use of curriculum systems.

Percentage Of Time 40% Key Responsibility

Leadership

Essential Tasks

• Oversees all staff members within curriculum systems.
• Serves as the primary manager of project priorities and related to curriculum updates.
• Oversees and coaches direct reports in the University Registrars Office and assists with setting the direction for the Systems Infrastructure Curriculum staff.
• Manages the creation and execution of system testing timelines and deadlines
• Oversee all aspects of the development, maintenance, and alignment of systems data to ensure accurate academic records and record processing.

Percentage Of Time 15% Key Responsibility

Systems Maintenance and Testing

Essential Tasks

• Serves as a resource for processing operations needed to assist in curriculum and systems matters.
• Responsible for providing back up team tasks as needed.

Percentage Of Time 5% Key Responsibility

Unspecified Responsibilities

Essential Tasks

• Performs other duties as assigned.

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Lifting-0-30 lbs. - O, Holding Work Environment Inside - F

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Are you currently a UNCG employee?

• Yes

• No

• • Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Carolina Peacemaker

• Other Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other Professional Journal

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• Other

• • If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

• • Are you eligible to work in the United States without sponsorship?

• Yes

• No

• • Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?

• Yes

• No